E-Series, SANtricity and Related Plug-ins Discussions

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Cannot update firmware on disk with X422_HCOBE600A10 to E-X4051B-R6

Hello support,

 

I have a disk with originally part number "X422_HCOBE600A10" firmware "NA01" manufacture pn: HUC109060CSS600

and i want to update firmware to "E-X4051B-R6" firmware "MS07" manufacture pn: HUC109060CSS600

but i revived the incompatible firmware as attached, could you please help me on this?

 

or if cannot update, where can we buy this kind of disk with "E-X4051B-R6" to compatible with NetApp E2724. 

Your help is much appreciated, 

1 REPLY 1
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Re: Cannot update firmware on disk with X422_HCOBE600A10 to E-X4051B-R6

Hello Kagnroath,

 

E-Series only supports drives purchased through NetApp which also means you cannot apply E-Series Drive Firmware such MS07 unless you have purchased the HUC109060CSS600 drive from NetApp.

 

To purchase E-Series supported drives, you can contact our sales team with the methods listed here:

https://www.netapp.com/us/contact-us/index.aspx

Team NetApp
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