We have a FAS2020 in HA mode. We had one of the controllers replaced a few weeks ago and it seems it lost the BMC port IP address we had assigned, so I can't putty it into. If I putty into the other controller, can I find the IP address of the BMC port I don't know?
You can get the ip address from NetApp autosupport site. Go to raw autosupport tab and you can go through the bmc related commands. I have found my SP ip address over there. Please find the below screenshot for your reference.
That screenshot is for a much newer ONTAP version and newer HW platforms... but the concept is sound.
Are your systems sending AutoSupport? Then you can go to the My AutoSupport portal and examine the "sysconfig-a" section from a historical AutoSupport to see what the IP address was for the BMC. My AutoSuport retains 60 days. If you need to go further back in time, open a case with NetApp Support and they can look it up further back in time, if needed.
It will be at the bottom of the output and will look something like this:
Baseboard Management Controller:
Firmware Version: 1.2
IPMI version: 2.0
BMC MAC address: 00:a0:98:26:7e:b2
IP address: 10.1.2.3 <<<<<<<<<<<<
IP mask: 255.255.240.0
Gateway IP address: 10.1.2.1
BMC ARP interval: 10 seconds
BMC has (1) user: naroot
ASUP enabled: on
ASUP mailhost: 0.0.0.0
ASUP from: firstname.lastname@example.org
ASUP recipients: email@example.com
Uptime: 190 Days, 03:40:25
Can you remotely log into the host system? If you don't have AutoSupport enabled (which is always a shame...), you might be able to see the IP address show up in the /etc/log/messages (and .0) files in the root volume of the system. CIFS/NFS mount it to look around, or you can use the "dir" and "rdfile" commands from CLI advanced privilege to examine the log files.
We don't use autosupport... not through choice but neccessity. On our FAS2020 filers, autosupport only works through the LAN ports, but we use both for MPIO in Windows as dedicated links each to a dedicated switch and dedicated subnets, and physically isolated from the LAN so no access to the internet/corporate network.
I was told autosupport can work through the BMC port, which is connected to the corporate network, but never told how that's done.
BMC can't proxy or forward AutoSupport on behalf of its host filer. However, it can send a few kinds of AutoSupport for special situations (system down, etc.) via SMTP, if configured to do so via the AutoSupport options on the filer (if that makes sense - it gets that config info internall from its host). It just needs a path to reach the SMTP gateway that is defined.