FAS and V-Series Storage Systems Discussions

Disk shelf fault -- non-critical condition

Hello All,

 

We've been receiving some critical "disk shelf fault" alert messages from an older 7-mode v3240 array and after reviewing the environment statuses I'm not convinced that there is an issue. Unfortunately, this system in no longer on support with Netapp and we only have hardware support via 3rd part, so opening a case with Netapp is not an option.  Any recommendations on how to validate the issue?

 

 

 environment status shelf 4b.90
Environment for channel 4b
Number of shelves monitored: 1 enabled: yes
Environmental failure on shelves on this channel? yes

Channel: 4b
Shelf: 90
SES device path: local access: 5c.90.99
Module type: IOM3; monitoring is active
Shelf status: non-critical condition

 

 

 storage show expander 4b.shelf90
Shelf name: 5c.shelf90
Shelf id: 90
Channel: 5c
Module: A
Shelf UID: 50:05:0c:c1:02:01:46:88
Shelf S/N: SHU0954292G1M0Y
Term switch: N/A
Shelf state: ONLINE
Module state: OK

Partial Path Link Invalid Running Loss Phy CRC Phy
Disk Port Timeout Rate DWord Disparity Dword Reset Error Change
Id State Value (ms) (Gb/s) Count Count Count Problem Count Count
--------------------------------------------------------------------------------------------
[SQR0] OK 7 3.0 0 0 0 0 0 1
[SQR1] OK 7 3.0 0 0 0 0 0 1
[SQR2] OK 7 3.0 0 0 0 0 0 1
[SQR3] OK 7 3.0 0 0 0 0 0 1
[CIR4] OK 7 3.0 0 0 0 0 0 2
[CIR5] OK 7 3.0 0 0 0 0 0 2
[CIR6] OK 7 3.0 0 0 0 0 0 2
[CIR7] OK 7 3.0 0 0 0 0 0 2
[ 0 ] OK 7 3.0 0 0 0 0 0 2
[ 1 ] OK 7 3.0 0 0 0 0 0 2
[ 2 ] OK 7 3.0 0 0 0 0 0 2
[ 3 ] OK 7 3.0 0 0 0 0 0 2
[ 4 ] OK 7 3.0 0 0 0 0 0 2
[ 5 ] OK 7 3.0 0 0 0 0 0 2
[ 6 ] OK 7 3.0 0 0 0 0 0 2
[ 7 ] OK 7 3.0 0 0 0 0 0 2
[ 8 ] OK 7 3.0 0 0 0 0 0 2
[ 9 ] OK 7 3.0 0 0 0 0 0 2
[ 10 ] OK 7 3.0 0 0 0 0 0 2
[ 11 ] OK 7 3.0 0 0 0 0 0 2
[ 12 ] OK 7 3.0 0 0 0 0 0 2
[ 13 ] OK 7 3.0 0 0 0 0 0 2
[ 14 ] OK 7 3.0 0 0 0 0 0 2
[ 15 ] OK 7 3.0 0 0 0 0 0 2
[ 16 ] OK 7 3.0 0 0 0 0 0 2
[ 17 ] OK 7 3.0 0 0 0 0 0 2
[ 18 ] OK 7 3.0 0 0 0 0 0 2
[ 19 ] OK 7 3.0 0 0 0 0 0 2
[ 20 ] OK 7 3.0 0 0 0 0 0 2
[ 21 ] OK 7 3.0 0 0 0 0 0 2
[ 22 ] OK 7 3.0 0 0 0 0 0 2
[ 23 ] OK 7 3.0 0 0 0 0 0 2
[SIL0] DIS/UNUSD 7 NA 0 0 0 0 0 0
[SIL1] DIS/UNUSD 7 NA 0 0 0 0 0 0
[SIL2] DIS/UNUSD 7 NA 0 0 0 0 0 0
[SIL3] DIS/UNUSD 7 NA 0 0 0 0 0 0

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