Hello All,
We're currently experiencing issues with our FAS2050 storage controller. I could not find any documentation on the FAS2050's assuming it's because they're already End-of-Life. Our FAS2050 supports our Vmware VDI infrastructure (Horizon 7/vCenter 6.5) by storing the profiles for our VDI customers. It's running two storage controllers where one contains the location for user profiles and the other controller oversees the storage of other miscellaneous files.
Over the weekend, we had to perform a power cycle of our server room and in preperation, was in the process of shutting down our VDI environment when suddenly, all power to our servers as well as the FAS2050 was shut off causing a hard shut down.
Afer rebooting, our VMware/VDI environment came back up without too many issues but one of the two storage controllers didn't come up as expected which was the controller holding our VDI profiles. There is an amber light on the exclamation point LED in the front of the chassis as well as green and amber lights on the NICs in the back (on the bottom module, although the top only has green NIC lights).
We utilize NetApp OnCommand System Manager to view the storage locations for our profiles and now we can't discover or add that location back in.
Been scouring the interwebs for any documentation in regards to the FAS2050 that's not about upgrading it to newer versions.
