Hello,
We have 2 contrillers namely netappctrl1 and netappctrl2 both are FAS3240 connected to DS4246 and DS2243 in HA Pair. I am seeing an error.
Fault reported on disk storage shelf attached to channel 4a. Please check fans, power supplies, disks, and temperature sensors
To investigate more I ran the below command and found this
netappctrl1> environment status shelf 4a
Environment for channel 4a
Number of shelves monitored: 2 enabled: yes
Environmental failure on shelves on this channel? yes
Channel: 4a
Shelf: 10
SES device path: local access: 0b.10.99
Module type: IOM6; monitoring is active
Shelf status: non-critical condition
SES Configuration, shelf 10:
logical identifier=0x500a09800006b35c
vendor identification=NETAPP
product identification=DS2246
product revision level=0111
Vendor-specific information:
Product Serial Number: 6000012730
Status reads attempted: 27567; failed: 0
Control writes attempted: 120; failed: 0
Shelf bays with disk devices installed:
16, 15, 14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1, 0
with error: none
Power Supply installed element list: 1, 2; with error: none
Power Supply information by element:
[1] Serial number: XXT103302661 Part number: 114-00065+A0
Type: 9C
Firmware version: 020F Swaps: 0
[2] Serial number: XXT103302660 Part number: 114-00065+A0
Type: 9C
Firmware version: 020F Swaps: 0
Voltage Sensor installed element list: 1, 2, 3, 4; with error: none
Shelf voltages by element:
[1] 12.30 Volts Normal voltage range
[2] 5.07 Volts Normal voltage range
[3] 12.18 Volts Normal voltage range
[4] 5.07 Volts Normal voltage range
Current Sensor installed element list: 1, 2, 3, 4; with error: none
Shelf currents by element:
[1] 0 mA Normal current range
[2] 0 mA Normal current range
[3] 0 mA Normal current range
[4] 4410 mA Normal current range
Cooling Unit installed element list: 1, 2, 3, 4; with error: none
Cooling Units by element:
[1] 2970 RPM
[2] 3000 RPM
[3] 3000 RPM
[4] 3000 RPM
Temperature Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8; with error: 1
Shelf temperatures by element:
[1] 2 C (35 F) (ambient) Undertemperature warning!
[2] 11 C (51 F) Normal temperature range
[3] 11 C (51 F) Normal temperature range
[4] 28 C (82 F) Normal temperature range
[5] 13 C (55 F) Normal temperature range
[6] 32 C (89 F) Normal temperature range
[7] 12 C (53 F) Normal temperature range
[8] 15 C (59 F) Normal temperature range
Temperature thresholds by element:
[1] High critical: 42 C (107 F); high warning 40 C (104 F)
Low critical: 0C (32 F); low warning 5 C (41 F)
[2] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[3] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[4] High critical: 70 C (158 F); high warning 65 C (149 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[5] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[6] High critical: 70 C (158 F); high warning 65 C (149 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[7] High critical: 60 C (140 F); high warning 55 C (131 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[8] High critical: 60 C (140 F); high warning 55 C (131 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
ES Electronics installed element list: 1, 2; with error: none
ES Electronics reporting element: 1
ES Electronics information by element:
[1] Serial number: 8000150130 Part number: 111-00690+A2
CPLD version: 23 Swaps: 0
[2] Serial number: 8000145197 Part number: 111-00690+A2
CPLD version: 23 Swaps: 0
SAS connector attached element list: 1, 2, 3, 4; with error: none
SAS cable information by element:
[1] Vendor: Molex Inc.
Type: QSFP copper 2m ID: 01 Swaps: 0
Serial number: 122720047 Part number: 112-00177+A0
[2] Vendor: Molex Inc.
Type: QSFP copper 5m ID: 00 Swaps: 0
Serial number: 127920282 Part number: 112-00178+A0
[3] Vendor: Molex Inc.
Type: QSFP copper 2m ID: 00 Swaps: 0
Serial number: 122720048 Part number: 112-00177+A0
[4] Vendor: Molex Inc.
Type: QSFP copper 5m ID: 01 Swaps: 0
Serial number: 127920290 Part number: 112-00178+A0
ACP installed element list: 1, 2; with error: none
ACP information by element:
[1] MAC address: 00:A0:98:14:BF:C2
[2] MAC address: 00:A0:98:14:C3:60
SAS Expander Module installed element list: 1, 2; with error: none
SAS Expander master module: 1
Channel: 4a
Shelf: 11
SES device path: local access: 0b.11.99
Module type: IOM6; monitoring is active
Shelf status: normal condition
SES Configuration, shelf 11:
logical identifier=0x500a09800006b7e1
vendor identification=NETAPP
product identification=DS2246
product revision level=0173
Vendor-specific information:
Product Serial Number: 6000012546
Status reads attempted: 27567; failed: 0
Control writes attempted: 89; failed: 0
Shelf bays with disk devices installed:
14, 13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1, 0
with error: none
Power Supply installed element list: 1, 2; with error: none
Power Supply information by element:
[1] Serial number: XXT103302737 Part number: 114-00065+A0
Type: 9C
Firmware version: 020F Swaps: 0
[2] Serial number: XXT103302730 Part number: 114-00065+A0
Type: 9C
Firmware version: 020F Swaps: 0
Voltage Sensor installed element list: 1, 2, 3, 4; with error: none
Shelf voltages by element:
[1] 12.18 Volts Normal voltage range
[2] 5.07 Volts Normal voltage range
[3] 12.18 Volts Normal voltage range
[4] 5.07 Volts Normal voltage range
Current Sensor installed element list: 1, 2, 3, 4; with error: none
Shelf currents by element:
[1] 0 mA Normal current range
[2] 0 mA Normal current range
[3] 0 mA Normal current range
[4] 0 mA Normal current range
Cooling Unit installed element list: 1, 2, 3, 4; with error: none
Cooling Units by element:
[1] 3000 RPM
[2] 2970 RPM
[3] 3000 RPM
[4] 2970 RPM
Temperature Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8; with error: none
Shelf temperatures by element:
[1] 6 C (42 F) (ambient) Normal temperature range
[2] 12 C (53 F) Normal temperature range
[3] 11 C (51 F) Normal temperature range
[4] 31 C (87 F) Normal temperature range
[5] 15 C (59 F) Normal temperature range
[6] 32 C (89 F) Normal temperature range
[7] 13 C (55 F) Normal temperature range
[8] 16 C (60 F) Normal temperature range
Temperature thresholds by element:
[1] High critical: 42 C (107 F); high warning 40 C (104 F)
Low critical: 0C (32 F); low warning 5 C (41 F)
[2] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[3] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[4] High critical: 70 C (158 F); high warning 65 C (149 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[5] High critical: 55 C (131 F); high warning 50 C (122 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[6] High critical: 70 C (158 F); high warning 65 C (149 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[7] High critical: 60 C (140 F); high warning 55 C (131 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
[8] High critical: 60 C (140 F); high warning 55 C (131 F)
Low critical: 5C (41 F); low warning 10 C (50 F)
ES Electronics installed element list: 1, 2; with error: none
ES Electronics reporting element: 1
ES Electronics information by element:
[1] Serial number: 7902480619 Part number: 111-00190+B0
CPLD version: 23 Swaps: 0
[2] Serial number: 8000148151 Part number: 111-00690+A2
CPLD version: 23 Swaps: 0
SAS connector attached element list: 1, 2, 3, 4; with error: none
SAS cable information by element:
[1] Vendor: Molex Inc.
Type: QSFP copper 5m ID: 01 Swaps: 0
Serial number: 127920282 Part number: 112-00178+A0
[2] Vendor: Molex Inc.
Type: QSFP copper 5m ID: 01 Swaps: 0
Serial number: 127920298 Part number: 112-00178+A0
[3] Vendor: Molex Inc.
Type: QSFP copper 5m ID: 00 Swaps: 0
Serial number: 127920290 Part number: 112-00178+A0
[4] Vendor: Molex Inc.
Type: QSFP copper 5m ID: 00 Swaps: 0
Serial number: 127920293 Part number: 112-00178+A0
ACP installed element list: 1, 2; with error: none
ACP information by element:
[1] MAC address: 00:A0:98:75:9F:DD
[2] MAC address: 00:A0:98:14:C0:64
SAS Expander Module installed element list: 1, 2; with error: none
SAS Expander master module: 2
Shelf mapping (shelf-assigned addresses) for channel 4a:
Shelf 10: XXX XXX XXX XXX XXX XXX XXX 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0
Shelf 11: XXX XXX XXX XXX XXX XXX XXX XXX XXX 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0