FAS and V-Series Storage Systems Discussions

Fatal trap 12: page fault while in kernel mode


FAS6250 unable to bbot after multiple parts replacement


Starting AUTOBOOT press Ctrl-C to abort...
Loading X86_64/freebsd/image1/kernel:0x100000/9574160 0xa21710/4044936 Entry at 0x8016e4a0
Loading X86_64/freebsd/image1/platform.ko:0xdfd000/785704 0xf9ad68/724104 0xebcd40/45064 0x104b9f0/49728 0xec7d48/110175 0xee2ba7/80605 0xef66a0/172160 0x1057c30/195312 0xf20720/16 0xf20730/2448 0x1087720/7344 0xf21100/0 0xf21100/344 0x10893d0/1032 0xf21258/1952 0x10897d8/5856 0xf219f8/1648 0x108aeb8/4944 0xf22068/240 0x108c208/720 0xf22160/448 0xf5d860/14942 0xf9ac6b/253 0xf612c0/136560 0xf82830/99387
Starting program at 0x8016e4a0
NetApp Data ONTAP 8.2.3P1 7-Mode

Copyright (C) 1992-2015 NetApp.
All rights reserved.
Checking boot device filesystem
** /dev/da0s1
** Phase 1 - Read and Compare FATs
** Phase 2 - Check Cluster Chains
** Phase 3 - Checking Directories
** Phase 4 - Checking for Lost Files
65 files, 1259328 free (39354 clusters)
Retry #1 of 5: /sbin/fsck_msdosfs /dev/da0s1
Retry #2 of 5: /sbin/fsck_msdosfs /dev/da0s1
Repaired boot device filesystem
md1.uzip: 39168 x 16384 blocks
md2.uzip: 15360 x 16384 blocks
* *
* Press Ctrl-C for Boot Menu. *
* *

Fatal trap 12: page fault while in kernel mode
cpuid = 5; apic id = 12
fault virtual address = 0x0
fault code = supervisor read data, page not present
instruction pointer = 0x20:0xffffffff80e1bb6d
stack pointer = 0x28:0xffffff805bd48b30
frame pointer = 0x28:0xffffff805bd48b90
code segment = base 0x0, limit 0xfffff, type 0x1b
= DPL 0, pres 1, long 1, def32 0, gran 1
processor eflags = interrupt enabled, resume, IOPL = 0
current process = 5 (g_down)
trap number = 12
PANIC : page fault (supervisor read, page not present) on VA 0 cs:rip = 0x20:0xffffffff80e1bb6d rflags = 0x10286
version: 8.2.3P1: Mon Feb 2 07:45:33 PST 2015
conf : x86_64
cpuid = 5
Uptime: 19s
coredump: primary dumper unavailable.
coredump: trying secondary dumper...
no tftp server ip specified
netdump: no targets available to dump
coredump: secondary dumper failed -1.
System halting...


Re: Fatal trap 12: page fault while in kernel mode


I would upload the core file if you can get it off. It sounds like a software panic to me. If you don't have a support case open go ahead and open one. 

Re: Fatal trap 12: page fault while in kernel mode


Try to pull and re-seat the FAS6250 controller module if you have not already done so

Re: Fatal trap 12: page fault while in kernel mode


The issue was resolved after replacing multiple parts, SAS Card, Mother Board, IOXM, Chassis and NVRAM

View solution in original post

Earn Rewards for Your Review!
GPI Review Banner
All Community Forums