I need a OnCommand System Manager for a customer. The old service provider installed a FAS 2240 7 years before and they have not documented anything. Neither the license nor which email address is stored.
There was a running System Manager on an old VM but this was deleted from an administrator. So now we need access to the storage and can't download a new System Manager.
The file is there and downloadable. (I just checked). But i have a feeling that a valid support contract is needed, is there one? If there is one, make sure you're trying to download it with an account tied to the system's serial number.