FAS and V-Series Storage Systems Discussions

Software for Netapp FAS 2240

kabeinsol

Hello,

 

I need a OnCommand System Manager for a customer. The old service provider installed a FAS 2240 7 years before and they have not documented anything. Neither the license nor which email address is stored.

There was a running System Manager on an old VM but this was deleted from an administrator. So now we need access to the storage and can't download a new System Manager.

How can we get the software? System Manager 

Version: NetApp Release 8.2P3 7-Mode: Wed Sep 11 21:30:48 PDT 2013

Thanks

Regards

 

 

2 REPLIES 2

Re: Software for Netapp FAS 2240

SpindleNinja

The file is there and downloadable. (I just checked).    But i have a feeling that a valid support contract is needed, is there one?   If there is one, make sure you're trying to download it with an account tied to the system's serial number. 

 

Re: Software for Netapp FAS 2240

kabeinsol

The file is downloadable, but I haven't access with an random account. We haven't support more. And we haven't the account which tied to the system.

 

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