Hello. I have NetApp 2240 ONTAP 8.1.4 7-mode and I want to upgrade it to last version. Looks like I should convert it to cluster mode and ther upgrade but I have no idea how to do it and where can I download software. Could someone send instruction and software please?
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Hello, after power shortage one of controller on my FAS2240-2 won't boot. It looks like this: LOADER-A> boot_backup (tried autoboot / boot_ontap / boot primary / boot_diag) Loading X86_64/freebsd/image1/kernel:0x100000/8454976 0x910340/1278344 Entry at 0x80158990 Loading X86_64/freebsd/image1/platform.ko:0xa49000/655152 0xb97c40/694752 0xae8f40/39656 0xc41620/43152 0xaf2a28/86316 0xb07b54/63858 0xb174e0/140640 0xc4beb0/159120 0xb39a40/2024 0xc72c40/6072 0xb3a228/304 0xc743f8/912 0xb3a358/1680 0xc74788/5040 0xb3a9e8/960 0xc75b38/2880 0xb3ada8/184 0xc76678/552 0xb3ae60/448 0xb6f000/12918 0xb97b53/237 0xb72278/84120 0xb86b10/69699 Starting program at 0x80158990 NetApp Data ONTAP 8.1.4 7-Mode PANIC : The 0 is not a supported platform version: 8.1.4: Wed Nov 20 16:16:17 PST 2013 conf : x86_64 cpuid = 0 Uptime: 1s The operating system has halted. Please press any key to reboot. System halting... cpu_reset called on cpu#0 Phoenix SecureCore(tm) Server Copyright 1985-2008 Phoenix Technologies Ltd. All Rights Reserved BIOS version: 8.3.0 Portions Copyright (c) 2008-2014 NetApp, Inc. All Rights Reserved CPU = 1 Processors Detected, Cores per Processor = 2 Intel(R) Xeon(R) CPU C3528 @ 1.73GHz Testing RAM 512MB RAM tested 6144MB RAM installed 256 KB L2 Cache per Processor Core 4096K L3 Cache Detected System BIOS shadowed USB 2.0: MICRON eUSB DISK BIOS is scanning PCI Option ROMs, this may take a few seconds... WARNING 02A1: SP Not Found ERROR No Response to Controller FRU ID Read Request via IPMI ERROR No Response to Midplane FRU ID Read Request via IPMI Boot Loader version 4.3 Copyright (C) 2000-2003 Broadcom Corporation. Portions Copyright (C) 2002-2014 NetApp, Inc. All Rights Reserved. CPU Type: Intel(R) Xeon(R) CPU C3528 @ 1.73GHz BIOS POST Failure(s) detected. Abort AUTOBOOT LOADER-A> 02A1: SP Not Found is worrying and initially I thought that it's faulty but it's working when I connect to via ssh and using ctrl+g on console. Also from loader-a I can check it's status: LOADER-A> sp status Firmware Version: 2.2.3 Ethernet Link: up, 100 Mb, full duplex, auto-neg complete Mgmt MAC Address: 00:A0:98:3F:D5:2E IPv4 Settings Using DHCP: NO IP Address: 192.168.100.10 Netmask: 255.255.255.0 Gateway: 192.168.100.1 IPv6: Disabled LOADER-A> I've powered down whole chassis, unplugged module and plugged again but that didn't help. After complete reboot SP and array lost current time and I was able to set time via LOADER-A and SP got it instantly so there's communication. Show devices command: LOADER-A*> show devices Device Name Description ----------- --------------------------------------------------------- sp0a Service Processor: Console at 0x3F8, PSI at 0x2F8 clock0a ISA RTC at 0x70 (index) and 0x71 (target) kcs0a KCS at 0xca3 (command) and 0xca2 (data) u0a.0 MICRON eUSB DISK-(USB 2.0) boot0 u0a.0 alias boot device boot_i u0a.0 alias boot device e0M IBA GE Slot 0500 v1353 (00-A0-98-3F-D5-2D) e0P IBA GE Slot 0700 v1353 (00-A0-98-3F-D5-2C) e0a IBA GE Slot 0402 v1353 (00-A0-98-3F-D5-28) e0b IBA GE Slot 0403 v1353 (00-A0-98-3F-D5-29) e0c IBA GE Slot 0400 v1353 (00-A0-98-3F-D5-2A) e0d IBA GE Slot 0401 v1353 (00-A0-98-3F-D5-2B) I've tried sp reset from loader but that didn't worked but resetting from SP via sp reboot command worked. From SP commandline: SP netapp1> system fru list FRU ID Name ============================================== IPMI session creation failed - err(0x0001) SP netapp1> system sensors Sensor Name | Current | Unit | Status | LCR | LNC | UNC | UCR -----------------+------------+------------+------------+-----------+-----------+-----------+----------- Error: Unable to establish LAN session Get Device ID command failed Unable to open SDR for reading Dunno what else to check but I have access to LOADER and SP so if someone can guide me then I can check other things but I must admit it turns out that my knowledge about netapp is pretty limited so I'm seeking help form more experienced users here. Any idea would be appreciated. Regards.
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Hello, I have a FAS2552 with each controller reporting this during boot. Feb 15 15:10:57 [<arrayname>:nv.partner.size.mismatch:ALERT]: CF monitor: NVRAM size mismatch between nodes detected; node requires 661651456 bytes, partner exported 0 bytes. Nodes are cabled correctly and it's just a 2-controller / no expansion switchless cluster running ONTAP 9.7. Any ideas are welcome, but I need to get this fixed! Doesn't appear to be a bad NV DIMM - 2552::> system fru-check show Node FRU Status ------------------ ---------------------------- ----------- 2552-01 DIMM-1 pass DIMM-NV1 pass 2552-02 DIMM-1 pass DIMM-NV1 pass BootMedia pass PCIe Devices pass 6 entries were displayed. What's going on here?
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since we have updated some of our systems (FAS82xx, AFF A300) to Ontap 9.3P7,
we see the following Errors in Messages for our (UTA2) 10GBit LAN-Ports, which have not been here before the update.
10/16/2018 11:04:14 <Filer>-<node> ALERT vifmgr.cluscheck.crcerrors: Port e0g on node <Filer>-<Node> is reporting a high number of observed hardware errors, possibly CRC errors.
ifstat shows TotalErrors (increasing) and Errors/Minute but no CRC-Errors
-- interface e0g (1 hour, 42 minutes, 32 seconds) --
RECEIVE Total frames: 56798k | Frames/second: 9233 | Total bytes: 178g Bytes/second: 28949k | Total errors: 1337 | Errors/minute: 13 Total discards: 2 | Discards/minute: 0 | Multi/broadcast: 31503 Non-primary u/c: 0 | CRC errors: 0 | Runt frames: 18 Fragment: 0 | Long frames: 1319 | Alignment errors: 0 No buffer: 2 | Pause: 0 | Jumbo: 0 Noproto: 105 | Bus overruns: 0 | LRO segments: 50798k LRO bytes: 174g | LRO6 segments: 0 | LRO6 bytes: 0 Bad UDP cksum: 0 | Bad UDP6 cksum: 0 | Bad TCP cksum: 0 Bad TCP6 cksum: 0 | Mcast v6 solicit: 0 TRANSMIT Total frames: 16298k | Frames/second: 2649 | Total bytes: 11749m Bytes/second: 1909k | Total errors: 0 | Errors/minute: 0 Multi/broadcast: 605 | Pause: 0 | Jumbo: 6655k Cfg Up to Downs: 0 | TSO non-TCP drop: 0 | Split hdr drop: 0 Timeout: 0 | TSO segments: 840k | TSO bytes: 9910m TSO6 segments: 0 | TSO6 bytes: 0 | HW UDP cksums: 0 HW UDP6 cksums: 0 | HW TCP cksums: 0 | HW TCP6 cksums: 0 Mcast v6 solicit: 0 DEVICE Mcast addresses: 4 | Rx MBuf Sz: 4096 LINK INFO Speed: 10000m | Duplex: full | Flowcontrol: none Media state: active | Up to downs: 2
From my feeling it looks like a BUG in Data Ontap 9.3P7 (Error in their Portstats, ...), as we dont find any matching Errors in our Network infrastructure. Also no impact seen to the systems.
I already opened a support Case, but uptonow they cannot match this to an existing BUG, as 9.3P7 should have fixed all issues regarding this problem.
So timeconsuming debugging on customer site must be done to find the root-cause 😞
So the Question to the community: Anybody seen this Errors on Ontap 9.3P7?
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Hi everyone, I have the strangest behaviour on a V-series appliance. First some introduction to my infrastructure setup is in order. I have an old SUSE 9 server which is a client for NFS shares on a FAS2020 appliance. This appliance is being retired and the shares are moved to a new V-series Netapp appliance. The majority of the content of the shares I have copied via SMB and a third party server onto the new appliance. I have then mounted the new NFS shares onto the SUSE server and reading and writing to the mounts is working with no issues ... except when I want to copy certain XML files that have been generated by our ERP system. Strange thing is most of the XML files I can copy with no issue, only copying certain XML files hangs. What is worse the whole mount then hangs too i.e. the whole ERP/finance system hangs. The server itself remains fully manageable but disk IO operations hang. I can recover the system by forcibly unmounting the NFS share but the copy process does not finish/ finishes with errors. I have blamed this behaviour on a firewall but I was proven an idiot by the network guys as the issue persists even when the server and the appliance are directly connected (no firewall inbetween). I even did a network sniff on the issue (see attached picture) and it shows that the NETAPP is refusing to service the write request, which just ends in retransmissions for eternity... thus a hang. The strange thing is ... the whole process works and has worked for a decade now on the old FAS2020 appliance. Both appliances are being accessed via NFS v3... so no difference there. I would be grateful for any help at this point! Oh and I have forgotten to mention this experiment that I performed. I have tried zipping the XML files and then copying them onto the NFS share ... works with no problem. Unzipping the files straight to the new destination ... hangs! I guess the V-series appliance just hates the content of my XML files.
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