INSIGHT General Discussion
I am trying to raise a support call with but cannot find the product number of our FAS2720. Any ideas where I might find this?
my email is <removed by admin>
See The Solution
Cluster::> node show -fields serialnumber
it's also physically printed on the box.
View solution in original post
Thanks for clearing that up for me. I am new to NetApp storage so still trying to grasp all the components and what they reference. Is the product number basically the SN of any of the nodes?
i've seen it referred to as a "product serial number" before. but that's what you will need to open a ticket.
You should also be able to see the system when you login in to http://mysupport.netapp.com/ and Active IQ (AutoSupport) https://mysupport.netapp.com/myautosupport/dist/index.html
If you don't see the system there either, I would work with your rep and or support to make sure that you can.