Legacy Product Discussions
Legacy Product Discussions
Hi all,
IBM N3600 with dual controller, active/active setup
Data Ontap 7.3.3
There is error that it cannot resolve the hostname of autosupport.
Sat Jan 22 17:50:26 SGT [n3600a: asup.post.host:info]: Autosupport (REBOOT (reboot command)) cannot connect to url eccgw01.boulder.ibm.com/support/electronic/nas (Could not find hostname 'eccgw01.boulder.ibm.com', hostname lookup resolution error: Unknown host)
However the network settings, Gateway, and DNS are correct.
I'm not sure why it errors.
Is there any traceroute command I can use on the filer?
Thank you.
After some more research I stumble upon "dns" options, and it turns out that setting up DNS server without enabling dns resolver option is no good.
And I can only make it good by re-running the setup command in order to make it stick in /etc/rc file.
But somehow it's not updating???
n3600a> dns info
DNS is disabled
n3600a> ping eccgw01.boulder.ibm.com
ping: unknown host: eccgw01.boulder.ibm.com
n3600a> options dns.enable on
** Option dns.enable is being set to "on", but this conflicts
** with a line in /etc/rc that sets it to "off".
** Options are automatically persistent, but the line in /etc/rc
** will override this persistence, so if you want to make this change
** persistent, you will need to change (or remove) the line in /etc/rc.
Sat Jan 22 18:44:11 SGT [n3600a: reg.options.overrideRc:warning]: Setting option dns.enable to 'on' conflicts with /etc/rc that sets it to 'off'.
You are changing option dns.enable which applies to both members of
the cluster in takeover mode.
This value must be the same in both cluster members prior to any takeover
or giveback, or that next takeover/giveback may not work correctly.
Sat Jan 22 18:44:11 SGT [n3600a: reg.options.cf.change:warning]: Option dns.enable changed on one cluster node.
n3600a> dns info
DNS is enabled
DNS cannot be initialized
Ok I have edited the /etc/rc to enable dns. Reboot. But problem persists
n3600a> rdfile /etc/rc
#Edited to activate dns by Fajar Sat Jan 22 18:35:08 SGT 2011
hostname n3600a
vif create multi v1 -b ip e0a e0b
ifconfig v1 `hostname`-v1 mediatype auto netmask 255.255.252.0 partner v2
route add default 10.1.16.254 1
routed on
options dns.enable on
options nis.enable off
savecore
n3600a> rdfile /etc/resolv.conf
#Auto-generated by setup Sat Jan 22 18:34:38 SGT 2011
nameserver 10.1.16.253
n3600a> dns info
DNS is enabled
DNS cannot be initialized
Wow.. this is amazing. It turns out that we must fill in "Domain name" in order DNS to work.
#Edited to activate dns by Fajar Sat Jan 22 18:35:08 SGT 2011
hostname n3600a
vif create multi v1 -b ip e0a e0b
ifconfig v1 `hostname`-v1 mediatype auto netmask 255.255.252.0 partner v2
route add default 10.1.16.254 1
routed on
options dns.domainname sg.ibm.com
options dns.enable on
options nis.enable off
savecore
n3600b> dns info
DNS is enabled
DNS caching is enabled
8 cache hits
1 cache miss
1 cache entry
0 expired entries
0 cache replacements
IP Address State Last Polled Avg RTT Calls Errs
-------------------------------------------------------------------------------------------------------------
10.1.16.253 UP Sat Jan 22 20:19:25 SGT 2011 5270 2 1
Default domain: sg.ibm.com
Search domains: sg.ibm.com ibm.com
THE DOCS SHOULD CLEARLY STATE THIS REQUIREMENT