SaaS Backup Bulk Export Tool

Exchange Backups using TDP for exchange

Sunil7187
1,940 Views

Hi Team, Need your help in understanding below error we encounter when trying to backup exchange on NetApp.

 

Information 10/10/2018 3:58:34 PM Navssprv 1074008069 Data ONTAP VSS hardware provider is adding a source lun [VendorId=NETAPP, ProductId=LUN C-Mode, SerialNo=xxxxxxxxx] to SnapshotSetId {xxxxxxxxxxxxxxxxxxxxxxxx}.
Information 10/10/2018 3:58:34 PM MSExchangeRepl 1074005989 The Microsoft Exchange VSS Writer has successfully collected the metadata document in preparation for backup.
Information 10/10/2018 3:59:30 PM Service Control Manager 1073748860 The WMI Performance Adapter service entered the stopped state.
Information 10/10/2018 3:59:31 PM Service Control Manager 1073748860 The WMI Performance Adapter service entered the running state.
Information 10/10/2018 3:59:31 PM Service Control Manager 1073748860 The WMI Performance Adapter service entered the stopped state.
Information 10/10/2018 3:59:33 PM Service Control Manager 1073748860 The WMI Performance Adapter service entered the running state.
Information 10/10/2018 4:00:19 PM SnapDrive 213 SnapDrive is ready to create Snapshot copy ({xxxxxxxxxxxxxxxxx}) of LUN(s).
Information 10/10/2018 4:00:20 PM SnapDrive 190 Snapshot ({xxxxxxxxxxxxxxxx}) of LUN(s) on storage system (xxxxxxxxxxx) volume (xxxxxxxxxxx|) was successfully created.
Information 10/10/2018 4:00:21 PM Navssprv 1074005209 Data ONTAP VSS hardware provider has successfully completed CommitSnapshots for SnapshotSetId {xxxxxxxxxxxxxxxxxxxxxxxx} in 1372 milliseconds.
Information 10/10/2018 4:00:35 PM SnapDrive 240 GetTargetLunInfo succeeded.

Storage System Name = xxxxxxxxxxxxxxxx
lunPath = /vol/xxxxxxxxxxxx/xxxxxxxxxxxxxxxx/xxxxxxxxxxxx
Snapshot copy Name = {xxxxxxxxxxxxxxxxxxxxxxxxxx}
Error 10/10/2018 4:00:46 PM SnapDrive 241 CreateTargetLun failed.

Storage System Name = xxxxxxxxxxxxxxxxxxxx
lunPath = /vol/xxxxxxxxxxxxx/xxxxxxxxxxxxxxxxxx/xxxxxxxxxxxxxxxxx
Snapshot copy Name = {xxxxxxxxxxxxxxxxxxxxxxxx}
Error code = 0xc00410aa
Error description = Cannot Connect to LUN in Snapshot copy. Enable FlexClone license on Storage System.

Error 10/10/2018 4:00:46 PM Navssprv 3221491730 Data ONTAP VSS hardware provider failed in LocateLuns method.
SnapDrive failed to map the target lun(s).
Please check SnapDrive event logs.

 

As highlighted I think this has something to do with the license, But not sure how the snapshot creation is completing succsefull if the problem is with the license?

Do FlexClone & SnapDrive have 2 different licenses? Please advise.

1 REPLY 1

RyanRothertSIG
1,915 Views

Yes FlexClone is a seperate license that is installed on the Ontap cluster.

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