NetApp has scheduled a planned maintenance event on Saturday, March 2nd, 2019 that will begin at 2:00 a.m. ET (Eastern Time) and will end at 6:00 a.m. ET on Saturday, March 2nd, 2019. The specific times, duration and impacts specified below are also available on the NetApp Support Site System Change Calendar
(https://forums.netapp.com/t5/System-Change-Calendar/bg-p/system-change-calendar).
Please refer to the table below for information regarding tools that will be affected during this planned maintenance event.
Saturday March 2nd, 2019 (Starting 2:00 a.m. ET) Maintenance Impacts:
| Times (Starting Mar 2nd, 2019) |
12:00 AM |
2:00 AM |
4:00 AM |
6:00 AM |
8:00 AM |
| NetApp Support Site Search |
Available |
Unavailable |
Unavailable |
Available |
Available |
Affected Services and/or Tools
Mar 2nd 2:00 AM ET to Mar 2nd 6:00 AM ET
NetApp Support Site Search
- Support Site standard search functionality will not be available, but NSS portal (mysupport.netapp.com) will be available during this time.
Purpose/Customer Benefits of this maintenance:
- Improved systems capability and reliability via server hardware and software upgrades.
Workarounds
Mar 2nd 2:00 AM ET to Mar 2nd 6:00 AM ET
NetApp Support Site Search
- For KB content, users can go directly to kb.netapp.com and use the KB search function.
- For Product Documentation and other library content, please use the navigation at the top of the NetApp Support Site (mysupport.netapp.com) dashboard to access directly.
Please contact NetApp Technical Support for support escalation needs during this downtime:
- US & Canada: +1 888 463 8277
- EMEA & Europe: +800 44 NETAPP
- Asia & Pacific: +800 800 80 800
If you have a NetApp-assigned support representative, you may contact your representative for technical help during the downtime.
