NetApp System Change Calendar
Friday, September 9th, 2022 (Starting 8:00 p.m. PT) Maintenance Duration:
Friday, September 9th, 2022 (Starting 8:00 p.m. PT)
Downtime / Impact 4 hours - 8:00p.m to 12:00 a.m.
SAP CRM system will be down.
Users will not be able to create/update tech and non-tech cases, Parts RMA, Product Registration
Case creation & Install Base updates will be delayed
No inbound mail processing from customers for the Case / Part Request / FSO updates will be available. The messages will be queued up in the mailboxes (email@example.com / FSO@netapp.com)
Cloud serial number registration and validation will not be available during this period.
Dashboard will not be displayed and no core file uploads as the Case validations will not be available.
Active IQ mobile app users will not be able to access or update case information.
Troubleshooting tools will be impacted
NetApp Support Site Search
All Other Applications
There are no workarounds for the impacts listed during the specified windows.
Contact NetApp Technical Support for support escalation needs during this downtime:
If you have a NetApp-assigned support representative, you may contact your representative for technical help during the downtime.
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calendar for the latest updates about planned downtime events.
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Quick Start Guide: Follow these steps to put your business on track to gaining the most value from your NetApp investment. View the Guide.
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