NetApp has scheduled a maintenance event from Tuesday November 17th at 09:00PM Pacific Time through Nov 30th, 2025, at 08:59PM Pacific Time.
- NetApp Support Site Case Related Functions
- Order Status tool will be available, but no updates will be available after Nov 20th
- License: Upgrade/ Downgrades, registration, download or email "NetApp License File will be unavailable
- HeadSwaps including new license issuance, Entitlement & Protocol Transfers will be unavailable.
Event from Tuesday November 21st at 09:00PM Pacific Time through November 30th, 2025, at 08:59PM Pacific Time.
- NetApp Support Site Case Related Functions
- Order Status tool will be unavailable
- License: Upgrade/ Downgrades, registration, download or email "NetApp License File will be unavailable
- HeadSwaps including new license issuance, Entitlement & Protocol Transfers will be unavailable.
Workarounds
NetApp Support Site Search
- For high-priority issues, open a Non-Technical Case and use Category:
General Enquiry > License Issues; or
Headswap > Entitlement & Protocol Transfer
Public