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Online Training through SABA

I think I must have taken the introductory Cluster class four or five times, and the assessment more times;  My score or results are never saved, and the training is always in my list as not having been taken.  I've sent SABA a support request at least a week ago, but have heard nothing.  Has anyone else experienced the same issue?

BTW, I've tried both Firefox and the new Edge, with the same results.

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