Ontap Upgrade 8.1.2 to 8.2P5. NFS License Database issue-Critical

[AMANSINGH13]

We ran into this nasty issue while doing an Ontap Upgrade which lead to a downtime for us.

Ontap Upgrade from 8.1.2 to 8.2P5. Followed Upgrade Advisor and Software upgrade was done. Did a cftakeover and things looked good.

When we did a cfgiveback after 4-5 minutes once the Filer was ready for a giveback the process started and we started seeing..

exportfs [Line 9007]: NFS not licensed; local volume /vol/UAT_NFS1_persist/jqtree1 not exported

exportfs [Line 9008]: NFS not licensed; local volume /vol/UAT_NFS9_temp/qtree2 not exported

exportfs [Line 9009]: NFS not licensed; local volume /vol/UAT_NFS9_persist/qtree3 not exported

exportfs [Line 9010]: NFS not licensed; local volume /vol/UAT_NFS9_persist/tqtree4 not exported

Got error : 192 from export_add_entry

exportfs [Line 9011]: volume is offline, /vol/UAT_NFS11_temp/sqtree4 not exported

Got error : 192 from export_add_entry

exportfs [Line 9012]: volume is offline, /vol/UAT_NFS11_temp/qtree5 not exported

exportfs [Line 9014]: NFS not licensed; local volume /vol/UAT_VMDK17_swap not exported

exportfs [Line 9015]: NFS not licensed; local volume /vol/UAT_NFS7_persist/qtree6 not exported

exportfs [Line 9016]: NFS not licensed; local volume /vol/UAT_NFS7_temp/qtree7 not exported

exportfs [Line 9023]: NFS not licensed; local volume /vol/UAT_NFS7_temp/qtree8 not exported

Got error : 192 from export_add_entry

exportfs [Line 9024]: volume is offline, /vol/UAT_NFS11_persist/qtree9 not exported

and so on.. once it was up. we saw this.

filera> license

License database is not available at this time.

filera> license

License database is not available at this time.

filera> license

License database is not available at this time.

filera> license

License database is not available at this time.

filera> license show

License database is not available at this time.

Netapp Support was called up and  escalated. Comes out to be the License DB takes 2-5 minutes to come up and this can happen.

WORKAROUND

1.) priv set diag 

2.) registry set nfs.persistent.enable on

3.) check the setting nfs.persistent.enable with the following command:

     registry get nfs.persistent.enable

4.) Please confirm that the option is set to on

5.) If it is set to on, please continue with the upgrade

[aborzenkov]

Wow! You mean - 5 minutes after boot? Is it true for every boot or just one time event after update?

[AMANSINGH13]

Since its change in Licensing from 8.1.x to 8.2, its one time thing and that entry gets added automatically with upgrade. So 2-5 minutes is when you do cf giveback.

[WillFulmer]

Just experienced this myself.

One node was set to nfs.persistent.enable=off.

[wnorthmtitsd]

Since I see no nfs.persistent.enable  in 8.1 this is something that needs to be done after the takeover/giveback ??

thanks

[JGPSHNTAP]

Does this affect controllers that are already at 8.2.1 out of the box?

[Amandeep]

@wnorthmtitsdbefore upgrade

[Amandeep]

@JGPSHNTAP  out of box 8.2.1 are fine