I am able to access the Filerview webpage and navigate throughout without any problems, however I am not able to access any shares. Everytime I have tried to map a drive to the share or create a connection I am prompt for my credentials; I enter my credentials and I get logon unsuccessful error. I know my credentials are correct because its the same credentials I use to access the filerview webpage. I think its an account problem, because I am the only one who is experiencing this problem. Other users are able to get in without any problems. When one of my users connected to the share from my workstation, I was able to create a connection also. To see if the problem was fixed, I logged off/on and tried to re-establish the connection again and I wasn't able to do so. I hope I didn't confuse anyone. Any assistance would be highly appreciated.
I am authenticating against a domain. As for errors, none of the logs - syslogs, audit logs show any type of error. I even check my event logs on my workstation and nothing is showing any errors. The only thing possibly related to an error is when I type my credentials in, the credentials box re-appears and prompts me for credentials again and occassionally it will say logon unsuccessful, please check username and/or password. I know my credentials are correct because its the same credentials I use to access the filerview webpage. Also I have tried just typing in my sid and password, local machine name\sid and password, domain\sid and password, firstname.lastname@example.org, etc....and I still experience the same problem. I have checked my permissions and I am listed as an administrator.
Unfortunately I am unable to do that because of the environment I work in. I work in a secure environment. I have discussed this matter with individuals who have more experience with NetAp than I and they are going to assist me on Monday. If they are able to resolve this problem for me, I will post the solution to this discussion. Thanks for assisting me.