vFiler issues.

[dcampbella]

I have a NetApp FAS2240.  I have created 3 vFilers, 2 running on 1 controller the other running on partner controller.  the 2240 is running Data Ontap 8.1 RC3.  I have multiple CIFS shares created for all the vFilers. Some users are having issues saving files particularly large files.  I have disabled the firewall and antivirus on the clients and it does not help.  I also have a native CIFS share on one of the controllers.  Users have no issues with these shares.  I have a case open with NetApp support but so far help.

I was wondering if anyone else has had similar issues and if they were able to resolve them.  Most of the clients are Windows 7 32-bit SP1.

[scottgelb]

Is there any different output in "options" settings between the vfilers and vfiler0? Any network errors on the vFiler interfaces in "ifstat -a"?

[dcampbella]

Scott,

No, I looked at the options cifs and I did not see any differences.  I also did the ifstat -a and I did not see any errors on the interface.  NetApp seems to think it is client issues. ??

[scottgelb]

The same clients work with vFiler0 but not a vFiler? Same domain as same network? Is the default route added for the vfiler and is it in a separate or default Ipspace? Cifs domaininfo and cifs testdc all check out the same?

Sent from my iPhone 4S

[dcampbella]

Scott,

The same client(s) work on the filer0 but not vfiler, that is correct, it is the same domain and the same network.  I have added the default route and I created a new ipspace, I did not use the default.

I will run the cifs domaininfo and cifs testdc and see if they check the same.  Thanks.

Doug

[scottgelb]

Sounds good. Please post what support recommends and the resolution.

[dcampbella · Accepted solution]

Issue is resolved.  the cifs testdc failed for an DC on a different subnet from the vfiler.  I ran the route command and it looked OK but comparing to vfiler0 I noticed that there was no default ip address listed, it was in the route list but not as a default route.  Used the route add command and then re-tested the cifs testdc and it passed.  I had the customer test and everything works now.  Thanks for all your help.

Doug

[scottgelb]

Very good. Make sure to put the "vfiler run vFilername route add default ..." in the rc file of vfiler0.

[scottgelb]

Very good. Make sure to add the "vfiler run vfilername route add default ..." command to the rc file of vfiler0 so it is persistent on reboot and cluster takeover/giveback.

Sent from my iPhone 4S

[VKALVEMULA]

dcampbella you said  3 vFilers, 2 running on 1 controller the other running on partner controller.

check whcih interface are you using on both nodes and the route to these interfaces

also check the subnet info, check with n/w team how the data is passing through.