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ONTAP Discussions

Perfstat hanging

carstensejer

Having some problems running perfstat7 from Windows. It connects fine to filer and runs prestats but just hangs when doing poststats.

Tried excluding local server data, config data and even killing processes after 10 seconds ("-C 10").

I can see its waiting long time for the "netstat" and "cifs sessions" commands and tried excluding them but then it just hangs anyway.

Any ideas on how to make Perfstat finish?

Just interested in the performance data for troubleshooting.

-Carsten

1 ACCEPTED SOLUTION

carstensejer

Started using the unofficial NetApp support tool, this has worked everytime so far.

https://communities.netapp.com/docs/DOC-16209

View solution in original post

10 REPLIES 10

almeida

The tool "GUI for NetApp Support Tools" is now an official NetApp tool and can be downloaded on the Support site:

http://mysupport.netapp.com/NOW/download/tools/gui_ntap_support/

carstensejer

Started using the unofficial NetApp support tool, this has worked everytime so far.

https://communities.netapp.com/docs/DOC-16209

View solution in original post

papadopoulosa

Had problems with all of the above.  Finally able to get plink working by downloading the latest daily refresh.  Goto putty home page, then downloads then scroll to the bottom of the page and pick up the latest plink.

almeida

This is a plink issue. Try an older version (v0.60):

http://netapp.nunonet.com/supporttool/plink.exe

or use "NetApp Support Tool" to get perfstats:

http://mysupport.netapp.com/NOW/download/tools/gui_ntap_support/

renton

Thanks almeida, your hint solved this for me. The old version 0.60 worked fine, as did the latest daily as suggested by papadopoulosa below.

richard_sandlan

The older version of plink worked for me - thanks for the advice.

NSCHWEITZER

The plink linked above fixed this issue for me.

lnpnewstech

You can install XP Mode on your Windows 7 machine and run the Perfstat using plink and RSH from the XP VM.

FREDRIK_NYSTROM

I have the same problem. Did you find a solution for it?

-Fredrik

Seems like there's a problem with Windows 2008 and the SSH/plink setup.

Got it working with good old Windows XP and RSH.

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