Solved: OC 5.0 server resource utilization - Page 2

stjerna · ‎2012-04-11

Hi,

I recently helped one of my customer to upgrade from Operations Manager 4.0.2 to OnCommand 5.0D2.

Customer has now started to notice (cannot swear it was there before) high CPU utilization on the virtual server it's hosted on.

He has added vCPUs and more memory but it's still high on CPU.

He says:

I have upgraded the system with 6 GB RAM and 6 CPU.but still its showing 100% cpu usage. most of the resource are used by dbsrv10.exe and dfm process. can we limit it .

I had already tried to limit the dbcachesize but no help with us.could you please help me out .

Task Manager says:

So any idea what's going on? What do I tell my customer?

Thanks,

Erik Stjerna

stjerna · ‎2012-04-26

So this is from the Tech Support case that was opened, notes from the TSE regarding changes done on the settings for this VM in vSphere Client:

In VM "Edit Settings" for the DFM VM (Windows 32bit)

Hardware was already set on 4GB and 4 CPU before changes but memory and cpu in Resources tab was not set

In Hardware tab we changed 4 CPUs to 2 CPUs

CPU Custom: 1000 mhz

Memory Reservations was changed to 4GB, 3GB, and 1GB. in 4 and 3 GB, the VM would not start

Config 1

Hardware tab

1 CPU and 4GB

Resources tab

CPU in Custom 1000 mhz, memory at 1GB host took about 15 minutes to come up, Windows not responsive when OnCommand started

Config 2

Hardware tab

2 CPUs and 4GB

Resource tab

CPU in Normal 4000 mhz, memory at 2GB host took about 3 minutes to come up, OnCommand Console comes up with no problem

Basic DFM functions work normally

Left the settings as Config 2 above.

Customer will consider moving to OnCommand 64bit with 64bit Windows 2008.

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OC 5.0 server resource utilization

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