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OC Report install file download issue

dcornely1
2,844 Views

Anyone else having an issue getting a successful download of the install file located here:

http://support.netapp.com/NOW/download/software/oncommand_ir/1.0/OnCommand_Insight_Report-x64-1.0.0-98.msi

Each time I try it gets to 99% complete and never finishes.  I've tried with both IE & Firefox and also my local NetApp SE attempted a download while he was VPN'd into NetApp's network and he experienced the same issue.  I just opened a support case but wondering if anyone else is experiencing this issue, thanks.

-Dave

1 ACCEPTED SOLUTION

dcornely1
2,844 Views

I can now get a full download to work but the checksums still don't match.  So instead I was able to get a copy of the file from my NetApp SE who was able to get a clean copy of the file.  Not sure what the problem is with my downloads (not space) but I have what I need now, thanks.

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2 REPLIES 2

yuvaraju
2,844 Views

I as well as a couple of my colleagues tried downloading the install file today. The install was successful. The installer is 1.72GB, could it be a space issue.

I navigated to this link in http://support.netapp.com/NOW/download/software/oncommand_ir/1.0/download.shtml in support.netapp.com and clicked on the installation package hyperlink under Download OnCommand Insight Report 1.0 section

dcornely1
2,845 Views

I can now get a full download to work but the checksums still don't match.  So instead I was able to get a copy of the file from my NetApp SE who was able to get a clean copy of the file.  Not sure what the problem is with my downloads (not space) but I have what I need now, thanks.

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