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SRM Agent password trouble

emanuel
2,802 Views

I was able to fix this months ago but now i cannot remember.  The SRM hosts are all windows 2003, all patched and current.

Is there a way to reset the password on the agent hosts?

is there a default password?

any hints and advise will be helpful

Customer Situation

when I go to the http://127.0.0.1:4092 address for the host agent and click Edit Settings, I can put in the password I want to use in the Management API password field, but the website immediately asks me for a login/password via a new dialogue window and the admin/password combination doesn’t work, so I end up hitting Cancel and the password doesn’t seem to be set.  The SRM server cannot communicate with the agent and I get an error stating so in the Diagnose Connectivity screen.

Diagnostics   - srmagent-rtp-01.qualcomm.com

14 Jul 18:02

http://qct-srm-sdc-01/media/spacer.gif

Network   Connectivity

IP   Address

10.228.144.183

Network

(discovery   disabled)

DNS   Aliases

srmagent-rtp-01.qualcomm.com

DNS   Addresses

10.228.144.183

ICMP   Echo

NormalPassed

HTTP

NormalPassed (64 ms)

Host   Agent Connect

NormalPassed

Host   Agent Login

ErrorFailed (Access   denied to user admin.)

2 REPLIES 2

adaikkap
2,802 Views

The user name and password prompted in the dialogue box is that of the windows box on which the host agent is installed.

Regards

adai

emanuel
2,802 Views

I ended up modifying /opt/NTAPagent/ntap_agent.cfg on the agent host and adding the Admin-Password= field with the entry from an existing agent host that was working.

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