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System Manager 3.0 - NTP error

KASPARICK
8,281 Views

Hello,

I'm using System Manager 3.0 on Windows 2008R2 and Windows 7.

if I try to set an NTP Server I get the following error:

==ERROR==

  1. com.netapp.sysmgr.client.api.NaApiFailureException

==TIME==

2014-01-03 10:59:31,221

==MESSAGE==

Invalid or incomplete XML received due to communication error or character encoding errors. (Error: 0)

==DETAILS==

Failed to parse: <netapp version='1.1' xmlns='http://www.netapp.com/filer/admin'>

<results status="failed" errno="13001" reason="Unable to set op

==CORRECTIVE ACTION==

In case of communication error, refresh the browser and try again. In case of character encoding errors, use UTF-8 character encoding.

==LOCATION==

Location is not specified.

==BROWSER INFO==

App Name: Netscape

App Version: 5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E; rv:11.0) like Gecko

App Codename: Mozilla

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E; rv:11.0) like Gecko

Platform: Win32

Cookie Enabled: true

Why does the system not fix this automatically or offers a button "configure that"?

Thanks

Hannes

1 ACCEPTED SOLUTION

kryan
8,205 Views

Hi Hannes,

Disabling DNS did it - I now observe the same error as you did when attempting to add a server name to the NTP field.  It does not error when adding an ip (as expected).

I will file a bug to change this behavior.

Thanks,

Kevin

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