Active IQ Unified Manager Discussions

System manager 2.0 R1

RUSSLANKFORD
3,146 Views

I have noticed that while making changes my fas6210's via System Manager that the rc file is being corrupted. Is anyone else having this issue?

4 REPLIES 4

kvinay
3,146 Views

Hi ,

       Could you please let us know what were the operations you did through System Manager after which you observed the rc file being corrupted .Also could you please share the support bundle generated by System Manager 2.0R1 , this can be generated using the options Help---->Support Bundle---->Click here to generate file

Regards,

Vinay

RUSSLANKFORD
3,146 Views

Hi Vinay,

I was not able to generate the support bundle file for you. When I attempted to generate the file I received a 404 file not found error. From what I can tell the two times that the rc file has become corrupted is when I use system manager to reconfigure network interfaces. ( set IPs, create vlans/vifs, etc)

karthikv
3,146 Views

Are you running the application as Administrator?

Can you please try running System Manager application as adminstrator and then generating the support bundle?

Thanks,

Karthik

RUSSLANKFORD
3,146 Views

Karthik,

Thank you for your advice. I have included the support bundle.

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