Active IQ Unified Manager Discussions

Unified Manager 6.4 RC1 Virtual Appliances "freeze"

Sergej
4,845 Views

Hello,

 

we have some strage behavior with the vmware appliance. After couple of day it freezes and we have to restared the appliance.

when we look at the services it shows all up and running, but the site is not served.

after a reboot it works well again.

 

Regards

Sergej

6 REPLIES 6

msaravan
4,736 Views

Are you using LDAP accout to login to product ?  

 

When you hit this problem again, can you look at "Resource Allocation" and "Performance" tab of VM and see the resources usage, and share the same with us.

 

It'll help us to conclude where the problem is.

 

Regards,

Saravanan

Sergej
4,715 Views

Hello,

no we are using local account to login.

 

I will share the values when it will happen again.

Sergej
4,680 Views

i attached the resource allocation.

i created a support_bundle too.

Robbles
4,396 Views

I'm also having this exact problem.  Was there any resolution?

Sergej
4,366 Views

No i didn´t find a solution for it. I tried a new install with version 7 and the same issue.

NetApp support told us that is depends on the hostname. It should not contain to many dots. But that was not a solution.

 

Now we instaleld the OCUM on a Windows Server and it works without a problem.

 

Regards

Sergej

 

Robbles
4,351 Views

Thanks Sergej,

 

I'll try that instead.

 

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