OnCommand Storage Management Software Discussions

WFA 3.0RC1 error: Could not get credentials

Hi everyone,

 

I am trying to setup OnCommand_Workflow_Automation_30RC1 with OnCommand_Unified_Manager_for_Clustered_Data_6.2.

Installation went fine, on WFA Data sources UM6 status is Completed and Test Connectivity of Credentials Hosts are valid, but when i do some workflow i have this error :

 

Could not get credentials for ***.
Cause: The underlying connection was closed: An unexpected error occurred on a receive.. An existing connection was forcibly closed by the remote host

 

I checked DNS, FQDN, IP, reboot services, change exact credential with patern, that's not math.

 

Anyone has had the same problem, or has any clues about this?

 

Thanks in advanced.

 

Fred

 

 

3 REPLIES

Re: WFA 3.0RC1 error: Could not get credentials

Hi Fred,

 

Could be a tcp close because of a timeout. You could try checking the ldap logs on the controller and also on WFA ( to see if it is hitting the controller you added or another name like a vfiler etc ) . Does not seem to be related to OCUM.

 

Thanks.

Re: WFA 3.0RC1 error: Could not get credentials

Hi,

Thank's for your answer.

There is no ldap, just DNS resolution and local user account.

regards,

Fred

Re: WFA 3.0RC1 error: Could not get credentials

Hi Fred,

 

If you have time try changing the name of the controller for the ip, and also adding a credential with pattern so the subnet entirely authenticates as well.

 

If you are doing cluster mode some people had a similar authentication issue with the SVMs within a cluster where changing a name for the ip worked in some cases.

 

Hope it helps.

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