Mercy Saves Lives, Money and Time with NetApp

Mercy Technology Services | NetApp Customer Story“Our TeleSepsis program uses algorithms to predict if a patient with infection is trending toward a more serious condition known as sepsis or severe sepsis,” says Scott Richert, Vice President, Enterprise Services. “The program has increased early sepsis identification by 30 percent. It’s astounding. We can analyze data so quickly that we’re able to get ahead of the condition, stop further deterioration and save lives.”


Named a top-five large U.S. health system in 2016 by Truven, Mercy Technology Services (MTS) has developed a reputation as an industry leader in health care technology.  MTS has nearly a decade of first-hand Epic EHR experience and supports more than 65,000 health care technology users across seven states. For industry-pioneer Mercy Technology Services (MTS), delivering the best patient care possible means turning explosive data growth from a burden into an opportunity for innovation.


In need of a simple data management solution, MTS worked with IT service provider World Wide Technology (WWT) to deploy NetApp All Flash FAS to accelerate analytics for its critical business data. After simplifying and modernizing its infrastructure, MTS successfully transformed all aspects of its organization—from improving diagnostics, treatment, and prevention to reaching patients beyond the hospital walls.


Most important, Mercy found its new, simplified infrastructure made a direct and immediate impact on people’s lives.  Using an early warning system that analyzes the electronic records of every patient who enters a hospital, Mercy can accurately identify patients who are most susceptible to sepsis.


Mercy’s TeleSepsis program has increased early sepsis identification by 30% -- enabling caregivers to get ahead of the condition, stop further deterioration and save lives.



The Centers for Disease Control and Prevention found that a total of 2,470,666 decedents (6% of all deaths) that occurred between 1999–2014, had sepsis listed among the causes of death (sepsis-related deaths); for 22% of these decedents, sepsis was listed as the underlying cause of death.