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Oncommand Insight failed to launch

Hi,

 

I am having error to launch the java client from OCI 7.0.2. It failed in the webui when click on the cup or create a shortcut from Win7 desktop. It will run when RDP to the OCI server.

The log information from sanscreen-client.log

 

2016-04-11 14:08:30,247 INFO [javawsApplicationMain] com.onaro.commons.keystore.CertificateDownloader (CertificateDownloader.java:124) - CertificateDownloader - Need to download and install certificate for IP OCI server, port 443

2016-04-11 14:08:30,247 INFO [javawsApplicationMain] com.onaro.commons.keystore.CertificateDownloader (CertificateDownloader.java:124) - CertificateDownloader - Need to download and install certificate for IP OCI server, port 443

2016-04-11 14:08:30,637 INFO [javawsApplicationMain] com.onaro.sanscreen.client.ejb.SessionsManager (SessionsManager.java:277) - Opening connection to OnCommand Insight Server

2016-04-11 14:08:30,902 INFO [javawsApplicationMain] com.onaro.sanscreen.client.ejb.SessionsManager (SessionsManager.java:316) - Closing server connection

2016-04-11 14:08:30,902 INFO [javawsApplicationMain] com.onaro.sanscreen.client.ejb.SessionsManager (SessionsManager.java:277) - Opening connection to OnCommand Insight Server

2016-04-11 14:08:35,036 INFO [pool-2-thread-2] com.onaro.sanscreen.client.ejb.SessionsManager (SessionsManager.java:316) - Closing server connection

2016-04-11 14:08:35,036 INFO [pool-2-thread-2] com.onaro.sanscreen.client.ejb.SessionsManager (SessionsManager.java:277) - Opening connection to OnCommand Insight Server

2016-04-11 14:08:36,191 ERROR [javawsApplicationMain] com.onaro.client.leekui.WindowPlatformRunnable (WindowPlatformRunnable.java:26) - Failed to create Client window:

java.lang.reflect.UndeclaredThrowableException

                at com.sun.proxy.$Proxy6.isLoginWarningEnabled(Unknown Source)

                at com.onaro.sanscreen.client.MainDirector.isLoginWarningEnabled(MainDirector.java:460)

                at com.onaro.sanscreen.client.MainDirector.userAgreeLoginWarningMessage(MainDirector.java:407)

                at com.onaro.sanscreen.client.MainDirector.main(MainDirector.java:312)

                at com.onaro.sanscreen.client.SANscreenClientPlatformRunnable.createWindow(SANscreenClientPlatformRunnable.java:43)

                at com.onaro.client.leekui.WindowPlatformRunnable.doRun(WindowPlatformRunnable.java:24)

                at com.onaro.commons.osgi.AbstractPlatformRunnable$1.call(AbstractPlatformRunnable.java:19)

                at com.onaro.commons.lang.ClassLoaderUtils.execute(ClassLoaderUtils.java:21)

                at com.onaro.commons.osgi.AbstractPlatformRunnable.run(AbstractPlatformRunnable.java:26)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

                at java.lang.reflect.Method.invoke(Unknown Source)

                at org.eclipse.equinox.internal.app.EclipseAppContainer.callMethodWithException(EclipseAppContainer.java:574)

                at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:195)

                at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)

                at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)

                at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:386)

                at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

                at java.lang.reflect.Method.invoke(Unknown Source)

                at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549)

                at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504)

                at org.eclipse.equinox.launcher.WebStartMain.basicRun(WebStartMain.java:73)

                at org.eclipse.equinox.launcher.Main.run(Main.java:1236)

                at org.eclipse.equinox.launcher.WebStartMain.main(WebStartMain.java:51)

                at com.onaro.sanscreen.client.WebStartMain.main(WebStartMain.java:45)

                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

                at java.lang.reflect.Method.invoke(Unknown Source)

                at com.sun.javaws.Launcher.executeApplication(Unknown Source)

                at com.sun.javaws.Launcher.executeMainClass(Unknown Source)

                at com.sun.javaws.Launcher.doLaunchApp(Unknown Source)

                at com.sun.javaws.Launcher.run(Unknown Source)

                at java.lang.Thread.run(Unknown Source)

Caused by: java.rmi.RemoteException:

*** Exception occurred on server ***

*** Reason         : Failed to get session: LoginSession

*** Possible cause : Server Down

*** Troubleshooting : Restart Server

************************************; nested exception is:

                java.lang.RuntimeException: javax.naming.ServiceUnavailableException: Unexpected failure [Root exception is java.lang.NullPointerException]

                at com.onaro.sanscreen.client.ejb.SessionsManager$MyInvocationHandler.getSession(SessionsManager.java:354)

                at com.onaro.sanscreen.client.ejb.SessionsManager$MyInvocationHandler$1.call(SessionsManager.java:468)

                at com.onaro.commons.lang.ClassLoaderUtils.execute(ClassLoaderUtils.java:21)

                at com.onaro.sanscreen.client.ejb.SessionsManager$MyInvocationHandler.invokeImpl(SessionsManager.java:483)

                at com.onaro.sanscreen.client.ejb.SessionsManager$MyInvocationHandler.invoke(SessionsManager.java:401)

                at com.onaro.commons.lang.reflect.FilterInvocationHandler.invoke(FilterInvocationHandler.java:22)

                at com.onaro.commons.lang.reflect.NotificationInvocationHandler.invoke(NotificationInvocationHandler.java:68)

                ... 38 more

Caused by: java.lang.RuntimeException: javax.naming.ServiceUnavailableException: Unexpected failure [Root exception is java.lang.NullPointerException]

                at com.onaro.commons.lang.OnaroExceptionUtils.throwException(OnaroExceptionUtils.java:78)

                at com.onaro.sanscreen.client.ejb.SessionsManager.getPhysicalSession(SessionsManager.java:258)

                at com.onaro.sanscreen.client.ejb.SessionsManager$MyInvocationHandler.getSession(SessionsManager.java:344)

                ... 44 more

Caused by: javax.naming.ServiceUnavailableException: Unexpected failure [Root exception is java.lang.NullPointerException]

                at org.jboss.naming.interceptors.ExceptionInterceptor.invoke(ExceptionInterceptor.java:71)

                at org.jboss.proxy.SecurityInterceptor.invoke(SecurityInterceptor.java:68)

                at org.jboss.proxy.ClientMethodInterceptor.invoke(ClientMethodInterceptor.java:74)

                at org.jboss.proxy.ClientContainer.invoke(ClientContainer.java:101)

                at com.sun.proxy.$Proxy7.lookup(Unknown Source)

                at org.jnp.interfaces.NamingContext.lookup(NamingContext.java:728)

                at org.jnp.interfaces.NamingContext.lookup(NamingContext.java:688)

                at javax.naming.InitialContext.lookup(Unknown Source)

                at com.onaro.sanscreen.client.ejb.SessionsManager$PhysicalSessionFactory$1.call(SessionsManager.java:519)

                at com.onaro.commons.lang.ClassLoaderUtils.execute(ClassLoaderUtils.java:21)

                at com.onaro.sanscreen.client.ejb.SessionsManager$PhysicalSessionFactory.createSession(SessionsManager.java:527)

                at com.onaro.sanscreen.client.ejb.SessionsManager$SessionFactory.create(SessionsManager.java:570)

                at com.onaro.sanscreen.client.ejb.SessionsManager$SessionFactory.create(SessionsManager.java:565)

                at com.onaro.commons.util.CachingFactory.create(CachingFactory.java:62)

                at com.onaro.commons.util.CachingFactory.create(CachingFactory.java:51)

                at com.onaro.sanscreen.client.ejb.SessionsManager.getPhysicalSession(SessionsManager.java:255)

                ... 45 more

Caused by: java.lang.NullPointerException

                at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(Unknown Source)

                at sun.net.www.protocol.http.HttpURLConnection$6.run(Unknown Source)

                at sun.net.www.protocol.http.HttpURLConnection$6.run(Unknown Source)

                at java.security.AccessController.doPrivileged(Native Method)

                at java.security.AccessController.doPrivileged(Unknown Source)

                at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)

                at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)

                at sun.net.www.protocol.http.HttpURLConnection.getOutputStream0(Unknown Source)

                at sun.net.www.protocol.http.HttpURLConnection.access$100(Unknown Source)

                at sun.net.www.protocol.http.HttpURLConnection$8.run(Unknown Source)

                at sun.net.www.protocol.http.HttpURLConnection$8.run(Unknown Source)

                at java.security.AccessController.doPrivileged(Native Method)

                at java.security.AccessController.doPrivileged(Unknown Source)

                at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(Unknown Source)

                at sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(Unknown Source)

                at org.jboss.invocation.http.interfaces.Util.invoke(Util.java:163)

                at org.jboss.invocation.http.interfaces.HttpInvokerProxy.invoke(HttpInvokerProxy.java:118)

                at org.jboss.invocation.InvokerInterceptor.invokeInvoker(InvokerInterceptor.java:365)

                at org.jboss.invocation.InvokerInterceptor.invoke(InvokerInterceptor.java:197)

                at org.jboss.naming.interceptors.ExceptionInterceptor.invoke(ExceptionInterceptor.java:57)

                ... 60 more

 

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