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Backup fail - Windows File System / Netapp SanpProtect ----- Error Code: [32:392]

Greetings.

 

I'm facing an issue about using SanpProtect Windows File System to backup files from VM.

My Version is v11.

 

Error Code: [32:392] Description: Device passed in for operation is not a NetApp device OR the NetApp filer credentials haven't been entered OR the NetApp filer credential
have been entered incorrectly. Please check if the subclient content is on a NetApp volume/the NetApp filer credentials. : [[\\.\PhysicalDrive1] is not a NetApp device OR
the NetApp filer credentials haven't been entered OR the NetApp filer credential have been entered incorrectly. Please check the subclient content/NetApp filer credentials.]
Source: gungxx80, Process: VssSwProvider

 

Really hope to get your help and thanks in advance.

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