About andris

andris · ‎2018-10-30

The Shelf Name consists of two values: Stack-ID.Shelf-ID. ONTAP assigns an arbitrary stack ID, starting with 1 for every stack found in the cluster. Q: I assume you added shelf 20 to the same stack as shelf 10? When ONTAP discovers new shelves, it should have just assigned the shelf to the existing stack ID. In your case, did you have any problems with cabling or possibly temporary duplicate shelf ID's when you added this stack? That is the usual reason for ONTAP changing the stack ID of existing shelves. In any case, it's not service affecting that the stack ID's change. Nonetheless, if you'd like to regain your stack ID 1 again, you can force ONTAP to rescan and re-enumerate the stacks and shelves by performing a takeover and giveback in both directions.

andris · ‎2018-10-30

FAS3020 support ended about 4-1/2 years ago. You might be able to find guides on the Internet - try searching for "FAS3000 series". We still have the installation and setup guide posted: https://library.netapp.com/ecm/ecm_get_file/ECMM1280261 The ONTAP 7.3 Documentation Roadmap can help you with documentation titles that you might want to find... https://library.netapp.com/ecm/ecm_get_file/ECMM1278403 ONTAP 7.3.7P1 would be the last valid release for you to run. There is some archived documentation available: 7.3.7 (NetApp Storage Systems) All documents Release Notes ( HTML , Acrobat )

andris · ‎2018-10-05

Which ONTAP version are you using? Best to open technical case...

andris · ‎2018-09-30

That's a good, safe way to do it. You can also just yank the cables and recable while running. Ref: Fault LED is lit for no apparent reason on a FAS22xx or FAS25xx HA storage system with internal-only storage

andris · ‎2018-09-20

Sean is right on... If you enable AutoSupport, you can find out exactly how to upgrade to the latest possible ONTAP release with Upgrade Advisor in the NetApp Active IQ web portal.

andris · ‎2018-09-14

If you don't already have the FC mezzanine module, I'm not sure where you'll be able to find them - NetApp no longer sells this platform or module. The marketing part number is X1150A-R6. You have to pull the PCM canister to install this module. The ports are by default ready for attachment to DS14 storage shelves (assuming you have the cables). There is no mixing between the FC-AL and SAS shelves. They are separate storage domains. ACP is only applicable to the SAS shelves and the e0P ports on the nodes.

andris · ‎2018-09-12

Good point, Alex... but the math dictates pulling 8 disks out...

andris · ‎2018-09-12

I would try Option 9 operations, again. (You will need to copy off your data, if you have any on the system) It's important to run the Option 9 options serially for each partner... 9a node 1, then 9a node 2. 9b node 1, then 9b node 2. Ref: FAQ: ONTAP Boot Menu Option 9 (Configure Advanced Drive Partitioning)

andris · ‎2018-09-12

Open a case with NetApp Support. The node appears to be down (not running ONTAP). Connect to the serial console port directly or via the SSH to SP to reach it. Try to boot ONTAP from there and check the messages that result.

andris · ‎2018-09-12

That's a good doc to point to... but Example 12 (pg 29) is even more apt (no tape devices involved - just HA cabling DS14 shelves)

andris · ‎2018-09-08

These sound like questions from a test or exam...

andris · ‎2018-08-28

An easy way to fix the mismatch would be to purchase 2 x IOM6's to swap out with the IOM3's - ONTAP will essentially treat it as a DS4246 (even if the HDD's themselves are 3Gb/s SAS.). If you don't go that path, it's not really a blanket statement that everything is throttled down to 3Gb/s on the stack. SAS is a point-to-point protocol. The speed of a connection during its duration will depend on the components in the path of the connection. If the path goes through a IOM3 in the DS4243 shelf or terminates on a 3Gb/s HDD/drive, then the connection for that I/O transaction will run at 3Gb/s. If the path to a 6Gb/s drive only has 6Gb/s components in it, then the transaction is at 6Gb/s. Let's assume that you have multi-path HA cabling (MPHA) and you put the DS4243 at one end of the 7-shelf stack. ONTAP will choose the "shortest path" to the HDD/drive. This will mean that 4 of the shelves will be accessed from one end of the stack while the other 3 will be access from the other end of the stack (again, assuming you have properly cabled for multipath HA (MPHA). So, this means that 4 of the 7 shelves will be able to form SAS connections at 6G/bs speeds 100% of the time. The other 3 (including the DS4243) will run with 3Gb/s connections if the path goes through the DS4243 first (at the end of the stack). Having said all that, I doubt you'll see any tangible performance difference, anyway. Even 3Gb/s SAS is 4 x 3Gb/s lanes = 12Gb/s bandwidth for that path to the 3 shelves from each controller's SAS HBA port.

andris · ‎2018-07-28

To be clear, Select the support link on the web page and open a Support Site ticket for any Active IQ issues. It would be good to verify that the node is successfully sending AutoSupports to NetApp from the node’s perspective.

andris · ‎2018-07-13

Thomas, Please open a ticket for each issue. Instructions here: https://mysupport.netapp.com/myautosupport/dist/index.html#/feedback Thanks!

andris · ‎2018-06-19

Manually add the bridges and switches.

andris · ‎2018-06-18

Each cluster would monitor the bridges and switches. For a 2-node MetroCluster, that means each node will, in fact, do this.

andris · ‎2018-06-11

Many things have changed when you went to ONTAP 9.1Px.... cluster-mode, root-data partitioning, you added the SSD's as storage pools? I'd recommend engaging with NetApp Technical Support.

andris · ‎2018-06-05

This is fixed in OnCommand System Manager 9.4. https://mysupport.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=956352

andris · ‎2018-06-01

What is a "DSP connection"? Perhaps you can supply a diagram and more details concerning your scenario?

andris · ‎2018-06-01

Actually, that's an "exclamation mark" symbol, which represents the "Fault" LED on the controller. Use this troubleshooting workflow article in the Knowledge Base: Troubleshooting Workflow: Procedure to troubleshoot fault LEDs on various platforms

andris · ‎2018-06-01

See the documentation link in this thread: https://community.netapp.com/t5/FAS-and-V-Series-Storage-Systems-Discussions/active-passive-root-data-adp-in-a-FAS2620-with-4-SSD-and-20-NL-SAS/td-p/133924

andris · ‎2018-05-31

We might have a more useful answer if you gave details on the disks (type and sizes) and shelves, involved...

andris · ‎2018-05-28

OnCommand System Manager only started being bundled with ONTAP 8.3 and later. For ONTAP 8.1 and 8.2, you would use the host-installed version (Linux or Windows). You can download the latest version (3.1.3) here: https://mysupport.netapp.com/NOW/cgi-bin/software/ To test HTTP/web connectivity with 8.1/8.2, you can access the SPI interface, at least. This gives you access to /etc/log and /etc/crash directories on the root volume. http(s)://<ip-address>/spi/ The SPI interface is mentioned in this "how to manually upload AutoSupport messages" KB article: https://kb.netapp.com/app/answers/answer_view/a_id/1029812/loc/en_US#__highlight

andris · ‎2018-05-24

Please open a technical case with NetApp.

andris · ‎2018-05-23

What is the exact HW configuration of the EF280? (What variant, HIC installed, etc.) Generally, 10GbE SFP+ twinax cable connections with 3rd party switches "just worK", especially if you use the switch's approved cables - it's standards-based and usually reliable.

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