About andris

andris · ‎2024-09-18

Short answer... do not replace the DIMM. See: How to troubleshoot correctable memory errors on FAS and AFF systems For your platform and ONTAP version, specifically see: Correctable memory errors in ONTAP with dynamic thresholds

andris · ‎2024-09-17

No. IOM6 shelf modules only communicate with other shelves and ONTAP controllers.

andris · ‎2024-07-29

Internal shelves of controllers (like AFF A250, AFF A800) are hard-coded to ID = 00. When setting NS224 shelf IDs that are attached to controllers with integrated (internal) storage, always start with 01 or higher. Make sure shelf IDs are unique within an HA pair, at least. https://docs.netapp.com/us-en/ontap-systems/ns224/change-shelf-id.html

andris · ‎2024-07-29

X65402 (332-00389) is also a 40GBASE-eSR4 QSFP transceiver and is supported on AFF A700s onboard ports. Maybe it's time to start suspecting the EX4550-EM-2QSFP module?

andris · ‎2024-07-21

The A700s 40GbE onboard ports are known to work well with Cisco 40GbE Twinax, generally. It is most likely an issue on the switch side. You can consider using the switch vendor's supported CR4 cables or as others have suggested... go with optical (SR4).

andris · ‎2024-07-03

There's a few useful KB articles covering this error. It could be miscabling or it could be that you have ports that should be in the Cluster IPspace or vice-versa (they're supposed to be Cluster, but are in the data IPspace). For an AFF A250, ports e0c and e0d should be in the Cluster IPspace. https://kb.netapp.com/Special:Search?query=Unused+cluster+ports+exist+in+the+cluster&type=wiki

andris · ‎2024-07-03

Hi Ramesh, This information is in the NetApp Hardware Universe - https://hwu.netapp.com Specifically: https://hwu.netapp.com/Controller/Index?platformTypeId=13684325&platform=31719990&os=36900012

andris · ‎2024-06-01

Here's info about checking licenses and support entitlements for a NetApp product. https://kb.netapp.com/Support/General_Support/How_to_access_ONTAP_Software_Entitlements_and_related_License_Keys_using_the_Support_Site

andris · ‎2024-05-22

I'm not following config "B". Do you have one aggregate (2 RG's) or two aggregates (1 RG per aggr)?

andris · ‎2024-05-11

Yes, I agree. If you go to https://hwu.netapp.com and look up each product, you’ll see quite detailed power specifications.

andris · ‎2024-05-09

Yes, that would be the procedure. As mentioned earlier, you would have post-replacement activity to transfer entitlements and licenses.

andris · ‎2024-05-09

It is better characterized as a motherboard procedure, but it is a supported way to change the mezzanine that is being used. Order Qty: 2 of this part and any applicable SFP cables/optics. X3218A Controller,No MEM,CNA,C190,FAS2700 You will need to move over all of the internal components from the old motherboard (DIMMs, NV battery). You will also need to open a non-technical case to transfer your support entitlements and licenses to the new motherboard's system serial number (SSN).

andris · ‎2024-05-07

There's a few red flags, here... First, an IOM12 shelf module is not supported in a DS4243 chassis. Second, a DS4243 (or any NetApp shelf) cannot be connected as a JBOD to any arbitrary host. NetApp shelves are only attached to NetApp FAS or AFF controllers.

andris · ‎2024-04-23

Is the HA partner down (at LOADER) or removed? You don't want your HA partner to be active while you are doing this. Just assign the disks to one node.

andris · ‎2024-04-07

For front-end data networking use, we have a flexible policy. Using 3 rd party optics/cables is permitted, as long as they are similar in technology and compliant with applicable Ethernet standards. Generally, you would avoid active copper and active optical technologies, unless we specifically have our own solutions for them (per HWU). If using another vendor’s cables/optics, best to stick with ones that are approved by the device/switch vendor. So, “Try it – it might work. YMMV”. But since you do not have support entitlement, your options might be limited.

andris · ‎2024-04-07

OS and version on the 2010? Try setting the speed manually to 10GbE on the switch ports. It might be an autonegotiation issue.

andris · ‎2024-03-06

BTW, you mentioned "FC mezzanine"... I think you are referring to the X1152 10GbE/25GbE 4-port module, right? Just checking... "FC" usually means Fibre Channel to many people.

andris · ‎2024-03-06

You require an approved feature product variation request (FPVR) from NetApp to support this use-case. The instructions are included when the FPVR is approved. Your NetApp sales representative needs to file this request.

andris · ‎2024-02-23

Data ONTAP 8.1.2 7-Mode has long passed end-of-support and is no longer available on the NetApp support site. The FAS2240 is also end of support. Perhaps a kind soul in the NetApp Community can provide an old copy.

andris · ‎2024-02-23

All available Statement of Volatility documents for NetApp products are here: https://mysupport.netapp.com/site/info/statement-of-volatility

andris · ‎2024-02-21

These KB articles might help: Post Motherboard Replacement Process to update Licensing on a AFF/FAS system New license required after motherboard replacement How to add license after replacing storage controller

andris · ‎2024-02-20

If the replacement motherboard/PCM was from NetApp Support, new licenses would have been generated for the new controller's system serial number.

andris · ‎2024-02-18

If your drive model string matches the ones listed in Bug 1335350 and in this Support Bulletin: SU448: [Impact: Critical] SSD (PHM2*) firmware to prevent data loss / unavailability Then the drive is not recoverable in the field. You would need to have support entitlement to pursue recovery efforts that would involve NetApp resources.

andris · ‎2024-02-15

Sure... Generally: -C suffixes indicate a part that is included in factory-configured system build/configuration - i.e. config to order (CTO) -QS suffixes indicate parts that are shipped individually and directly from a distribution center (Quick Ship)

andris · ‎2024-02-09

Upgrading ONTAP is a good idea. 9.1 went EOVS a while ago, For 9.1-9.3, you would use the cluster unjoin command. https://docs.netapp.com/us-en/ontap-cli-93/cluster-unjoin.html I assume you plan to leave the 8080 in the existing cluster and unjoin the 8020 from it. Follow this document to ensure a successful removal: https://docs.netapp.com/us-en/ontap/system-admin/remov-nodes-cluster-concept.html Reinitialize the 8020 to set it up as a new 2-node cluster. https://kb.netapp.com/onprem/ontap/os/How_to_decommission_or_repurpose_an_HA_Pair_with_ONTAP_9

Re: Memory CECC count

Re: connect a DS2246 shelf to a dell R620 server

Re: Factory Reset to allow for Shelf ID change

Re: A700s QSFP+ connection via EX4550-32F switch doesn't work

Re: A700s QSFP+ connection via EX4550-32F switch doesn't work

Re: Cluster Setup Issues

Re: ASA A150 - Supported Disk SHelves

Re: How to check for warranty

Re: what the difreent between RAID configration

Re: Power feed requirements for A900 & NS224

Re: Change module controller FAS2750 10 GB Base T to FAS2750 UTA

Re: Change module controller FAS2750 10 GB Base T to FAS2750 UTA

Re: NetApp IOM12 (2) inside DS4243 connecting to Dell PE R620 with 2 H830 and 1 Dell HHJD7 ASA-80165

Re: Disk sanitize interrupted

Re: FAS2750/AFF-A220 - Are e0a/e0b different to other ethernet ports?

Re: FAS2750/AFF-A220 - Are e0a/e0b different to other ethernet ports?

Re: how to set up seperated HA and Interconnect ports on C250?

Re: how to set up seperated HA and Interconnect ports on C250?

Re: FAS 2240 netboot repository

Re: Statement of Volatility

Re: change the controller licensing (NFS, CIFS, iSCSI, FCP).

Re: change the controller licensing (NFS, CIFS, iSCSI, FCP).

Re: FAS2520 Failed flash pool, bug 1335350

Re: Part code related

Re: 4 node cluster split

ONTAP 9.18.1 EAP

Disaggregated ONTAP EAP

AI Data Engine (AIDE) EAP