Cloud Discussions

StorgeGRID - Failed to perform final install step

rsingh28

Hello Team

 

I'm failing to complete install of NetApp StorageGRID Appliance with VMware Admin Node. Everything goes fine except in the last step the installation fails stating below, screenshot attached.

 

Waiting for other grid nodes
Error: Failed to perform final install steps. Please see the logs for additional information.

 

 

The Admin node is in a different subnet than the StorageGRID appliance nodes, However we've requested for the ports to be open on firewall for communication between the nodes. Any specific port that needs to be checked here if it is open or not ? which could be causing issue?

 

Thanks

Rakesh

 

1 ACCEPTED SOLUTION

Anumode

Please check your networking firewall settings/ commucation between the nodes in the StorageGRID

 

Reference on the Networking port to be allowed for SGRID

https://library.netapp.com/ecmdocs/ECMP12031298/html/GUID-A63C0481-022A-4CE6-B9F9-87D23C5FCE1E.html

 

If you still facing after checking above, then i would advise you to open a Support ticket with NetApp Technical Support

View solution in original post

2 REPLIES 2

Anumode

Please check your networking firewall settings/ commucation between the nodes in the StorageGRID

 

Reference on the Networking port to be allowed for SGRID

https://library.netapp.com/ecmdocs/ECMP12031298/html/GUID-A63C0481-022A-4CE6-B9F9-87D23C5FCE1E.html

 

If you still facing after checking above, then i would advise you to open a Support ticket with NetApp Technical Support

View solution in original post

rsingh28

Yes, we solved it by rechecking the firewall rules so your analysis is right.

The network team forgot to specify port 9999 when opening port. We had to ask them to recheck and they found the gap.

 

Thanks for taking time to look into this.

 

Cheers!!

 

Announcements
NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public