Cloud Volumes ONTAP

OCCM Trident deployment to NKS in GCP times out

elementx

- NKS v1.14.6 w/ RBAC (10.140.0.41-43)

- CM OnCommand Cloud Manager 3.7.3 (10.140.0.10)

 

- The two are in the same subnet. When CM installs Trident (v19.4) it creates a Trident namespace in the cluster, but then it times out like this.

 

Command execution failed (returned 1): level=info msg="Created installer service account." serviceaccount=trident-installer, level=info msg="Waiting for object to be created." objectName=clusterRole, level=info msg="Created installer cluster role." clusterrole=trident-installer, level=info msg="Waiting for object to be created." objectName=clusterRoleBinding, level=info msg="Created installer cluster role binding." clusterrolebinding=trident-installer, level=info msg="Created installer configmap." configmap=trident-installer, level=info msg="Waiting for object to be created." objectName=installerPod, level=info msg="Created installer pod." pod=trident-installer, level=info msg="Waiting for Trident installer pod to start.", level=info msg="Trident installer pod started." namespace=trident pod=trident-installer, level=info msg="Starting storage driver." backend=/setup/backend.json, level=error msg="API invocation failed. Post https://10.140.0.9/servlets/netapp.servlets.admin.XMLrequest_filer: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)", level=error msg="Could not initialize storage driver." error="error initializing ontap-nas driver: could not create Data ONTAP API client: error reading SVM details: Post https://10.140.0.9/servlets/netapp.servlets.admin.XMLrequest_filer: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)", level=fatal msg="Install failed; could not start the storage backend driver; problem initializing storage driver 'ontap-nas': error initializing ontap-nas driver: could not create Data ONTAP API client: error reading SVM details: Post https://10.140.0.9/servlets/netapp.servlets.admin.XMLrequest_filer: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers). Resolve the issue; use 'tridentctl uninstall' to clean up; and try again."

 

I tried to create some relaxed ingress and egress rules between NKS VMs and CVO Project (CM & CVO) but that didn't help.

What else should be checked?

0 REPLIES 0
Announcements
NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public