Cloud Volumes ONTAP

ONTAP Cloud HA for AWS

gnalawade

Started deploying ONTAP HA in AWS but it is failing with error "No connectivity to ports 443, 3000 which is required for proper functioning".  I have double checked SG and no issue with SG. Anyone faced this kind of issue or any suggestions

 

Check connectivity for working environment CL04
Failed
No connectivity to ports 443, 3000 which is required for proper functioning
2 REPLIES 2

yaronh
Hi,

This is not only about SG.

First and formost - Cloud Manager needs access to AWS but it also needs HTTPS access to the subnet in which youvare deploying ONTAP cloud. In HA that means all three subnets of the three nodes.

On top of that you need port 3000 to rhe subnet of the mediator.

Very detailsd in the manual available under the Help menu of Cloud Manager.

Yaron Haimsohn
Manager, Cloud Solutions Architecture

gnalawade

Cloud Manage is running in same subnet as node1 but still failing to connect to node1 and node2, mediator.  Also I see initially it created 3 nano probe instances, which does connectvitiy test. One think is observed that when probe nodes comes up, I have verified connecvitiy from CLI of cloudmanager using telnet for 443 to node1 and node2, where gets connnection refused.  It indicates ports are not listening on 443 at the time probe happen but after 2-3 min connectivity works from cloud manager to node1, node2 (443), mediator (3000).  So I doubt this is connecvitiy issue within subnet or AZs but seems like intial probe connectivity check is failig due to ports not listenning on target at specificied time limit

Announcements
NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public