Cannot restore any VM using the snapcenter vSphere plugin 4.4.0

[Ilaned100]

Hi,

I'm getting the following error message while trying to restore a VM :

"Error: Exception while calling pre-restore on SCV: Unable to mount datastores: Datastore1 in Backup: 113&1.Failed to create LUN clone null on volume null null."

I fount a kb about this but for snapcenter plug-in version 4.3.

 https://kb.netapp.com/Advice_and_Troubleshooting/Data_Protection_and_Security/SnapCenter/SC_VMware_restore_operation_fails_with_the_error_Exception_wh...

Is it relevant for version 4.4 too ?

If it is, where should I enter these commands ?

Thank you for helping and keep safe,

Ilan.

[hmoubara]

Hello,

The reason behind the failure could be caused by different issue; start by confirming the below:

1. Verify if you have FlexClone license on the storage end? You can verify by running the below command:

cluster::> license show

2. Verify if the aggregate is part of the agggr-list of the vserver:

cluster::>::> vserver show -vserver <vserver name>  -fields  aggr-list

As far as the KB you mentioned, those command you would run on the ESX host from a putty session.

Thanks