Data Backup and Recovery

Commvault Intellisnap - SMB3 volumes with Hyper-V

BADONDERS

Hi,

 

I am trying to protect my SMB3 shares with virtual machines in Hyper-V. The intention is to use Intellisnap (SnapProtect) with Commvault 10 SP11.

 

From some other posts, I already understand this is supported with Commvault.
Unfortunately, I don't get the backup running fine...

 

- The SMB share is discovered correctly.

- A snapshot on Hyper-V is created successfully.

 

After that I got an error in the CV console:

Error Code:[62:2498]

Description: Failed to retrieve data.

Source: hostname, Process vsbkp

 

Anyone familiar with this error?


Regards,

Bart

1 REPLY 1

Stefan-Reitmeier

as far as I know intellisnap and smb3 hyper-v share is not supported at the moment. So you have to use built in ms remote vss provider.

 

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