Community maintenance is complete. Thank you for your patience!

Data Backup and Recovery

Installed SnapDrive 6.02 in Windows 2008 SP2 X64



I need install one SD 6.02 in windows 2008 X64 SE with SP2. After installed, the service is started and when i opened the console of SD, the server was with status "not connected" and this error show " Failed Reason: Web Service Client channel was unable to cnnect to the SDWFService.LUNProisioningServie instance on mochine XXXX. Creating the instance o SnapDrive service filed".

What do i need to do ?





I'm not sure this is the same problem, but setting the SnapDrive service as Startup (Delayed) might help. In my experience the service starts only after about 10 minutes after a reboot unless you set the service to a delayed startup.


Hi Andre,

Check if the windows firewall is blocking the sdw service?   The required ports are TCP ports 808,4095, and 4096.  Then remove the server from mmc, restart the SDW service,  then try to readd the server.

NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner