I am getting an irritating issue when configuring SnapManager for SharePoint in a farm. I was hoping someone could point me in the right direction?
Here is my setup:
SharePoint 2010 Farm:
Sp-web1 and Sp-web2 are a both Web Front Ends.
Sp-app1 is a SharePoint Search/Indexer and Office application server.
Sp-SQL1 is the database server.
Sp-SQL1 has Snap Manager for SQL (not configured yet) and the SharePoint Media and Manager Roles. It also has the SnapManager agent running as a SMMOSS Member Agent.
All other servers have the SMMOSS agent installed.
All agents are showing in the Management console, but I am not able to change any options as they are greyed out. I think this is because I haven’t installed any agents as ‘SMMOSS Control Agent’. This should be applied on the web front ends, but it doesn’t let me :(.
The snap drive service account has Farm Administrative and Local Admin rights across the farm.
When looking in the event log, I am getting a couple of 'Informational Errors':
smmoss,0.0 [agent version=22.214.171.124]
non sharepoint or get farmname error: system.nullreferenceexception: object reference not set to an instance of an object.
get total memory size is fail.system.management.managementexception: invalid class
at system.management.managementexception.throwwithextendedinfo(managementstatus errorcode)
Here is my Agent configuration (with names and IPs removed). It is as though the application can't detect Sharpoint is installed. Does the application only search the default install path (C:\Program Files\Sharepoint)? I have install Sharepoint to a seperate drive.
Sorry Peter, I am replying to a few other forum posts and am getting everyones name mixed up
I have just double checked the versions and taken a screen shot of each. programsnetapp is client side on the web front end, and the programsserver is on the management server that also hosts the SQL. Both are running version 5.
Actually there is some place within the SQLDB Admin Tools, where one can manage access to the data within SQL. Thats where it needs access too. I'm not a SQL Admin, but had them do this a couple of times in the last years...
Thanks Peter. I have now checked all ther permissions on both SQL and Windows (the SQL permissions you talk about are 'View Server State' at the server level, and it must also be mapped as DB_Owner on all databases). However, I am still getting the issue where it cannot detect any sharepoint configuration. I have narrowed this down to not having a Control Agent installed anywhere on the farm (it wont let me choose that option).
Is there anything else you can think of that may be stopping me from choosing this option during the Agent Installation?
If any one else is wondering what permissions are required across Windows/SQL, they should be:
Local Administrator on all servers where a SMSPagent is installed - where a group policy with restrictive settings isinstalled, check the local security policy for each server (Run >gpedit.msc > Windows Settings > Security Settings > Local Policies> User Rights Assignment) and ensure the following permissions:
Log on local
Log on as batch job
Log on with System Interactively (Windows 2003 only)
Log on as a Service
Replace a process level token
Act as part of the operating system
SharePoint Central Admin
Farm administrator (This account must be in the Farm Administrator group as a member, but not a member of a group which is then applied into this group.)
Site collection administrator
Full control under the web application user policy (Application Mgmt > Manage Web Applications > select the Web Application > click User Policy in the menu bar)
Owner of application pool (Security > General Security > configure service accounts)
A member of the Administrators group (SMSP Control Panel > SMSP Services > Account Manager)
Owner of each agent (SMSP Control Panel > SMSP Services > Control Service > Agent Monitor > Configure)
SQL Server Mgmt Studio
Server roles of process admin, public, security admin, sysadmin (Security > Logins > right-click the account > Properties)
dbowner for each SharePoint database (check user mappings)
View server state needs to be checked (right-click the server name > Properties > Permissions)
I have manually install SMMOSS50_Agent.exe on all front ends. I am able to validate the connection to the SMMOSS manager, but when asked to choose the Agent Type, both options Member and Control Agent are greyed out.