Data Backup and Recovery

SnapCreator 4.3.0 Retrieving SnapVault status error

dariuszt

Hi all,

 

I'm quite fresh to storage so pls forgive me any missing info. Just ask for more details and I will try to get it.

 

Recently we started to receive such error when snapvault job checks status of sv progress:

 

########## Checking SnapVault status for source relationship FILER:volume ##########

[2016-07-14 10:24:51,846] INFO: STORAGE-02110: Retrieving SnapVault status
[2016-07-14 10:24:51,846] ERROR: com.netapp.snapcreator.storage.executor.ZapiExecutorException: netapp.manage.NaAPIFailedException: Invalid empty value for input: maximum (errno=13115)
    at com.netapp.snapcreator.storage.executor.ZapiExecutorImpl.run(ZapiExecutorImpl.java:54)
    at com.netapp.snapcreator.storage.api.ontap.Ontap7ModeApi.executeRequest(Ontap7ModeApi.java:2314)
    at com.netapp.snapcreator.storage.api.ontap.Ontap7ModeApi.snapVaultStatus(Ontap7ModeApi.java:1357)
    at com.netapp.snapcreator.storage.StorageCoreImpl.snapVaultGetStatus(StorageCoreImpl.java:1371)
    at com.netapp.snapcreator.workflow.task.ZAPITask.snapVaultWait(ZAPITask.java:602)
    at com.netapp.snapcreator.workflow.task.ZAPITask.snapVaultUpdate(ZAPITask.java:1288)
    at com.netapp.snapcreator.workflow.task.SnapVaultTask.execute(SnapVaultTask.java:56)
    at com.netapp.snapcreator.workflow.impl.SCTaskCallableBlocking.call(SCTaskCallableBlocking.java:49)
    at com.netapp.snapcreator.workflow.impl.SCTaskCallableBlocking.call(SCTaskCallableBlocking.java:18)
    at java.util.concurrent.FutureTask.run(FutureTask.java:274)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1157)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:627)
    at java.lang.Thread.run(Thread.java:798)
Caused by: netapp.manage.NaAPIFailedException: Invalid empty value for input: maximum (errno=13115)
    at netapp.manage.NaServer.invokeElem(NaServer.java:751)
    at com.netapp.snapcreator.storage.executor.ZapiExecutorImpl.run(ZapiExecutorImpl.java:45)
    ... 12 more

 

 

Snapvault update finishes successfully but progress check fails which result in sv job fail and spoiling statistics 🙂

I'm not quite sure where shall I search for value maximum which seems to be causing problem.

 

Has anyone encountered similar problem?

 

Regards,

Darek

2 REPLIES 2

dmauro

hi,

did you file a support case for this? or did you resolve the problem in the meanwhile?

 

thanks,

Domenico

dariuszt

Hi Domenico,

 

Recently my colleague did, so once I know something about progress or resolution, I will post it here.

 

rgds

Darek

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