Data Backup and Recovery
After performing an upgrade from SC 4.1P2 to 4.1.1 (preparation to a customer upgrade planned tomorrow), backups now fail with a java exception.
I followed the upgrade procedure described in the release notes for SC 4.1.1.
I attach a screenshot of the error returned.
Can someone please have a look and advise?
Thanks in advance
Is this still an issue?
If so, have you opened a case?
Sorry for the delay in response - due to the change to the new platform we were no longer getting automated messages about new posts. We are working to resolve this.
Live Chat, Watch Parties, and More!
Engage digitally throughout the sales process, from product discovery to conﬁguration, and handle all your post-purchase needs.