Digital Support

Visit the Customer Success Booth at INSIGHT 2023

Drew_C
Community Manager
1,748 Views

The SMEs within the Customer Success team are excited to present helpful and exciting demos to our valued customers and partners during INSIGHT 2023.  

 

Check the demo schedule below for detailed topics and times. 

 

Day 1 - Tuesday, October 24, 2023

 

Time

Topic

Booth

11:00 AM

Managing FSx for NetApp ONTAP with BlueXP

Customer Success (TSC Booth)

11:30 AM

Meet the Experts

Customer Success
(Digital Support, AIQ, and Professional Services)

12:00 PM

LUNCH

12:30 PM

PS CoE (Migration  Automation)

Customer Success
(Digital Support, AIQ, and Professional Services)

1:00 PM

Active IQ Digital Advisor demo and roadmap

1:30 PM

Self-service capabilities of NetApp Support

Customer Success (TSC Booth)

2:00 PM

Community & Discord

Customer Success
(Digital Support, AIQ, and Professional Services)

2:30 PM

ONTAP Upgrade best practices

Customer Success (TSC Booth)

3:00-3:20 PM

Content for all: Democratizing docs on docs.netapp.com

Theatre Presentation

3:00 - 4:00 PM

BlueXP Cloud Backup and Recovery Troubleshooting through CLI

Theatre Presentation

4:00 PM

GitHub Demo

Customer Success (TSC Booth)

4:15 PM

RAFFLE DRAWING

4:30 PM

Knowledge Base

Customer Success
(Digital Support, AIQ, and Professional Services)

5:00 PM

PS CoE (Migration  Automation)

 

Day 2 - Wednesday, October 25, 2023

 

Time Topic Booth
10:30 AM Self-service capabilities of NetApp Support Customer Success
(Digital Support, AIQ, and Professional Services)
11:00 AM BlueXP Cloud Backup and Recovery Common Issues Customer Success (TSC Booth)
11:30 AM NetApp Support Site Customer Success
(Digital Support, AIQ, and Professional Services)
12:00 PM PS CoE (Migration  Automation) Customer Success
(Digital Support, AIQ, and Professional Services)
12:30 PM Demo of how to deploy a CVO from BlueXP Customer Success (TSC Booth)
1:00 PM Active IQ Digital Advisor self-service workflows Customer Success
(Digital Support, AIQ, and Professional Services)
1:30 PM Data at rest encryption Onboard and External including KMS Customer Success (TSC Booth)
2:00 PM Community & Discord Customer Success
(Digital Support, AIQ, and Professional Services)
2:15 PM RAFFLE DRAWING
     

 

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