Digital Support

Visit the Customer Success Booth at INSIGHT 2024

Andreia
NetApp
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The SMEs within the Customer Success team are excited to present helpful and exciting demos to our valued customers and partners during INSIGHT 2024.  

 

Check the demo schedule below for detailed topics and times. 

 

Day 1 - Tuesday, September 24, 2024

 

Time

Topic

Details

11:00 AM - 11:30 AM

SAM Customer Presentation - The Value of SAM Services

Brad Cromer / Michael Haynes

11:30 AM

Blue XP Live Demo

Ryan Urice

12:30 PM - 12:50 PM  

NO SESSIONS - Blocked for Theatre Presentation 

How to protect your NetApp ONTAP storage environment from ransomware

Presenter: Paul Chilton

1:30 PM

SupportEdge Customer Success Portfolio
What's new and exciting about the new SupportEdge portfolio and why you want to pay attention

Presenters: Radhika Modi and/or John Barrett

2:00 PM

Self-service capabilities of NetApp Support Site Presenter: Andreia Oliveira

2:30 PM

Data at rest encryption for Onboard and External Key Managers

A brief guide on how to configure each key server type as well as tips on how to manage your key manager configuration.

Matt Lacey

3:00 PM

Cluster Switch Upgrade Demo & Best Practices
How to safely perform a cluster switch upgrade with a few convenient tips.
Vincent McMullen

4:00 PM


RAFFLE DRAWING

 

4:30 PM

AI Launch Pad

  • Are you having problems determining that ”Art of the Possible” with AI?
  • Do you have a plan how to get a return on your investment?
  • Do you need help in knowing where to start your AI journey?

Presenters: Garrett Raymond and Doug Vargo

 

Day 2 - Wednesday, September 25, 2024

 

Time Topic Details
11:00 AM

New software updates workflow in BlueXP and other new tool changes

Live demo of the new software updates workflow which combines the planning and analysis of Active IQ's upgrade advisor with the System Manager workflow to perform your update. Come watch and ask questions.

Presenter: Brett Albertson
11:45 AM

NO SESSIONS - Blocked for Theatre Presentation

Best practices for NetApp BlueXP backup and recovery with DataLock

Presenters: Joey Huggins and Ryan Urice

 

12:00 PM - 1:00 PM

LUNCH - NO SESSIONS  
1:30 PM

NO SESSIONS - Blocked for Theatre Presentation

How to protect your NetApp ONTAP storage environment from ransomware

Presenter: Paul Chilton
2:00 PM

SupportEdge Customer Success Portfolio

What's new and exciting about the new SupportEdge portfolio and why you want to pay attention

Presenters: Radhika Modi and/or John Barrett
2:30 PM To Be Announced   
3:00 PM To Be Announced   
3:30 PM NO SESSIONS - RAFFLE DRAWING  

 

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