Do you know of any other methods by which we can monitor our E-Series? There is no SCOM Management Pack, not ActiveIQ integration, etc.
So when we have a system/disk/etc. failure, we need to solely rely on the e-mail alerts that the SANtricity OS sends, which gets many times swallowed up with all of the other million mails we get per day.
We just receive hundreds of mails a day and it's quite easy (unfortunately) to miss a mail here and there. That's why we are looking for a real monitoring system integration so that the alert will never get closed or disappear until we take care of it.
These failures are what you see in the GUI when it shows system is not optimal and Recovery guru tells you what to do. No details, only that system is not okay and what went wrong. This info is what goes into a ticketing system, because these are already actionable items, not like the events which first need to be interpreted to get some meaningful info. Of course you'll need to keep track of those which you already sent, you don't want to send the same thing every 15 minutes, that would be just as useless as getting your mail spammed with system events.
I don't have an E-Series in ActiveIQ to check, but I think ActiveIQ lets you configure email alerts in the Web UI.
Last time I checked (for SolidFire), it was possible, although not very friendly as one could enable email alerts for many different events and it wasn't clear what each of them meant. Maybe it's simpler for E-Series, and essential alerts (link or controller down, dead disk and similar errors) shoudn't be many.
Case automation and risks/health/wellness has been integrated into Active IQ Digital Advisor (formerly Active IQ). https://aiq.netapp.com There is a requirement to be sending back telemetry data, but that's available in all current version of SANtricity.