EF/E-Series, SANtricity, and Related Plug-ins

Trying to change protocol on E2800


Hi All,

I have a customer with an E2800 with dual-personality FC/iSCSI SFPs. It should have been iSCSI but came with the FC personality feature set. Now we're trying to generate a new new key as outlined in the online help documentation. The problem starts when we enter the details in the portal (http://partnerspfk.netapp.com/apbu/fast/actvn/netapp). The portal throws up an error: "There is No Key returned for this transacton. ERP validation was done successfully. Please check with the concered team."

Anyone know what's going wrong here?

Many thanks,





Please contact me at tim.green@netapp.com and I can help you out.


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