Network and Storage Protocols

~snapshot not accessible

pwlu0_netapp

We have the following problem: NetApp filers with Cifs shares, latest software versions. From Windows Server 2003, ~snapshot folders can be accessed, but neither from Server 2008 (R2), nor Windows 7 (64bit). On another filer, it works, but we can't find any differences in the filers' parameters. We have to move from the 2003 server to the 2008 server but we can't if we don't have access to the ~snapshot folders.

To resume:

- filer 1: ~snapshot accessible from Server 2003, but not from server 2008 R2 or Windows 7

- filer 2: ~snapshot accessible from any server and Windows 7

- Allways using the same user account.

- Problem identical for any shares on any volumes

Error message attached.

Carlo Didier

3 REPLIES 3

mike_burris

All cifs options are the same between the two systems? The usermap.cfg file is the same (assuming you aren't using AD)? Security style for the underlying vols/qtrees similar to the "working" system?

You might be able to see something on the filer using sectrace when trying to access the share.. (I think that's the right command anyway - not in front of a system to give it a try)..

aborzenkov

Is version of Data ONTAP the same on both filers?

pwlu0_netapp

Yes. 8.1.1

Announcements
NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public