Anybody know the process of obtaining the serial cable "pigtail" when missing from shipment on new installation?
How about contacting the person that sold you the equipment? They should know what the process is
I think it involves a drop of blood, a lock of hair and something about a full moon....
Woops.....there I go mixing business and personal....scratch that.
And yes, I'd follow up through the vendor -- they should be able to harass someone to get it for you.
Probably small consolation but Cisco console cables work a treat, and most people have hundreds of them lying in a drawer somewhere
You could raise a support call and get an RMA raised? I think the part number is X881-R6 / 112-00054
Live Chat, Watch Parties, and More!
Engage digitally throughout the sales process, from product discovery to conﬁguration, and handle all your post-purchase needs.