Hi everyone,
Since two months ago We have been losing connectivity to a shared folder located in our Netapp storage. We thought it was a network issue but it is not because everything works fine when we lose access to the folder. So we decided to check on the Oncommand System and we saw the next error:
"Data ONTAP API Failed: Cannot execute command: CIFS is in the process of stopping. (Error: 13201)"
ok. i'm afraid it dosen't correlate to a bug i found last week (where the controller in takeover).
With this unsupported version - i think your best bet is to do a cifs terminate and cifs restart by yourself. or even a failover and giveback by yourself, note that it's likely be somewhat disruptive to CIFS users. also note that this is an open community, and recommendation here should not be taken as granted, we cannot see your environment and asses it's readiness for operation such a failover.
Hi
can you log in with SSH/telnet to both HA nodes and run:
cf statuscifs status
Please?
Thanks
Hi,
I get the following results:
versionNetApp Release 8.1.3 7
cf status
Controller Failover enabled, [controller 2] is up.
cifs stat
reject 0 0%mkdir 0 0%rmdir 0 0%open 0 0%create 0 0%close 14949 0%X&close 0 0%flush 0 0%X&flush 0 0%delete 0 0%rename 47 0%NTRename 0 0%getatr 2 0%setatr 0 0%read 0 0%X&read 0 0%write 575 0%X&write 0 0%lock 0 0%unlock 0 0%mknew 0 0%chkpth 2 0%exit 0 0%lseek 0 0%lockread 0 0%X&lockread 0 0%writeunlock 0 0%readbraw 0 0%writebraw 0 0%writec 0 0%gettattre 0 0%settattre 0 0%lockingX 108 0%IPC 9 0%open2 0 0%find_first2 5966 0%find_next2 8464 0%query_fs_info 53 0%query_path_info 12394 0%set_path_info 0 0%query_file_info 837 0%set_file_info 283 0%create_dir2 0 0%Dfs_referral 7 0%Dfs_report 0 0%echo 0 0%writeclose 0 0%openX 0 0%readX 15282 0%writeX 9130 0%findclose 0 0%tcon 0 0%tdis 6097 0%negprot 2037 0%login 102 0%logout 24 0%tconX 67 0%dskattr 0 0%search 0 0%fclose 1 0%NTCreateX 15363 0%NTTransCreate 0 0%NTTransIoctl 8 0%NTTransNotify 2 0%NTTransSetSec 0 0%NTTransQuerySec 0 0%NTNamedPipeMulti 0 0%NTCancel CN 2 0%NTCancel Other 0 0%SMB2Echo 0 0%SMB2Negprot 2817 0%SMB2TreeConnnect 6441 0%SMB2TreeDisconnect 6071 0%SMB2Login 4667 0%SMB2Create 2901825 2%SMB2Read 628059 0%SMB2Write 68605 0%SMB2Lock 86 0%SMB2Unlock 86 0%SMB2OplkBrkAck 0 0%SMB2ChgNfy 13559 0%SMB2CLose 2839184 2%SMB2Flush 23326 0%SMB2Logout 3538 0%SMB2Cancel 10615 0%SMB2IPCCreate 388 0%SMB2IPCRead 515 0%SMB2IPCWrite 515 0%SMB2QueryDir 2397625 1%SMB2QueryFileBasicInfo 0 0%SMB2QueryFileStndInfo 4 0%SMB2QueryFileIntInfo 54622 0%SMB2QueryFileEAInfo 56622 0%SMB2QueryFileFEAInfo 13 0%SMB2QueryFileModeInfo 0 0%SMB2QueryAltNameInfo 0 0%SMB2QueryFileStreamInfo 2708 0%SMB2QueryNetOpenInfo 157377813 94%SMB2QueryAttrTagInfo 0 0%SMB2QueryAccessInfo 0 0%SMB2QueryFileUnsupported 0 0%SMB2QueryFileInvalid 3 0%SMB2QueryFSVolInfo 58141 0%SMB2QueryFSSizeInfo 454 0%SMB2QueryFSDevInfo 0 0%SMB2QueryFSAttrInfo 48521 0%SMB2QueryFSFullSzInfo 3918 0%SMB2QueryFSObjIdInfo 0 0%SMB2QueryFSInvalid 275 0%SMB2QuerySecurityInfo 8438 0%SMB2SetBasicInfo 19106 0%SMB2SetRenameInfo 1111 0%SMB2SetFileLinkInfo 0 0%SMB2SetFileDispInfo 6935 0%SMB2SetFullEAInfo 0 0%SMB2SetModeInfo 0 0%SMB2SetAllocInfo 5466 0%SMB2SetEOFInfo 18256 0%SMB2SetUnsupported 0 0%SMB2SetInfoInvalid 0 0%SMB2SetSecurityInfo 1189 0%SMB2FsctlPipeTransceive 274 0%SMB2FsctlPipePeek 0 0%SMB2FsctlEnumSnapshots 72 0%SMB2FsctlDfsReferrals 33362 0%SMB2FsctlSetSparse 0 0%SMB2FsctlSecureShare 0 0%SMB2FsctlFileUnsupported 27108 0%SMB2FsctlIpcUnsupported 541 0%cancel lock 0wait lock 0copy to align 0alignedSmall 2479277alignedLarge 2863538alignedSmallRel 0alignedLargeRel 0FidHashAllocs 160TidHashAllocs 0UidHashAllocs 0mbufWait 0nbtWait 0pBlkWait 0BackToBackCPWait 0cwaWait 0short msg prevent 55multipleVCs 5SMB signing 3263mapped null user 0PDCupcalls 0nosupport 0read pipe busy 0write pipe busy 0trans pipe busy 0read pipe broken 0write pipe broken 0trans pipe broken 0queued writeraw 0nbt disconnect 2617smb disconnect 188dup disconnect 51OpLkBkXorBatchToL2 108OpLkBkXorBatchToNone 0OpLkBkL2ToNone 6OpLkBkNoBreakAck 0OpLkBkNoBreakAck95 0OpLkBkNoBreakAckNT 0OpLkBkIgnoredAck 0OpLkBkWaiterTimedOut 0OpLkBkDelayedBreak 0SharingErrorRetries 0FoldAttempts 0FoldRenames 0FoldRenameFailures 0FoldOverflows 0FoldDuplicates 0FoldWAFLTooBusy 0NoAllocCredStat 0RetryRPCcollision 1TconCloseTID 0GetNTAPExtAttrs 0SetNTAPExtAttrs 0SearchBusy 0ChgNfyNoMemory 0ChgNfyNewWatch 4204ChgNfyLastWatch 4173UsedMIDTblCreated 7UnusedMIDTblCreated 0InvalidMIDRejects 0SMB2InvalidSignature 0SMB2DurableCreateReceived 2182801SMB2DurableCreateSucceeded 120326SMB2DurableReclaimReceived 700SMB2DurableReclaimSucceeded 29SMB2DurableHandlePreserved 668SMB2DurableHandlePurged 3SMB2DurableHandleExpired 636SMB2FileDirInfo 0SMB2FileFullDirInfo 9116SMB2FileIdFullDirInfo 115SMB2FileBothDirInfo 48052SMB2FileIdBothDirInfo 2288672SMB2FileNamesInfo 524SMB2FileDirUnsupported 0SMB2QueryInfo 157611597SMB2SetInfo 52064SMB2Ioctl 61357SMB2RelatedCompRequest 14795SMB2UnRelatedCompRequest 0SMB2FileRequest 166566943SMB2PipeRequest 40553SMB2_1_LeaseBreaks 753SMB2_1_LeaseUpgrades 21SMB2_1_LeaseBreakExcuses 69030SMB2_1_LeaseBreakAckTimeouts 184SMB2_1_HandleLeaseBreaks 196SMB2_1_LeaseBreaksToNone 175SMB2_1_LeaseBreakAcksIgnored 0SMB2nosupport 2033Max Multiplex = 126, Max pBlk Exhaust = 0, Max pBlk Reserve Exhaust = 0Max FIDs = 567, Max FIDs on one tree = 366Max Searches on one tree = 2, Max Core Searches on one tree = 0Max sessions = 38Max trees = 38Max shares = 6Max session UIDs = 3, Max session TIDs = 3Max locks = 756Max credentials = 38Max group SIDs per credential = 92Max pBlks = 1024 Current pBlks = 1024 Num Logons = 0Max reserved pBlks = 32 Current reserved pBlks = 32Max gAuthQueue depth = 2Max gSMBBlockingQueue depth = 2Max gSMBTimerQueue depth = 6Max gSMBAlfQueue depth = 1Max gSMBRPCWorkerQueue depth = 2Max gOffloadQueue depth = 2Local groups: builtins = 6, user-defined = 1, SIDs = 4RPC group count = 10, RPC group active count = 0Max Watched Directories = 139, Current Watched Directories = 57Max Pending ChangeNotify Requests = 138, Current Pending ChangeNotify Requests = 57Max Pending DeleteOnClose Requests = 3072, Current Pending DeleteOnClose Request
