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The vendor and model of the disk appear strange on the FAS2020.

wuijolskd

Hello

There is a problem with the FAS2020.

Controller A of the FAS2020 is 7.2.7P1 Version and controller B is 7.3.7P1 Version.

I inserted the disk for zeroing operation of the disk, but when entering 'sysconfig -v' in 7.2.7 Version, the disk vendor and model are displayed by manufacturer, not Netapp.

It is normally displayed in 7.3.7 Version.

The FAS2020 Disk Qualification Package is installed.
The script has also been executed with the command 'rdfile /etc/qual_device_v3'.

Please tell me how to make the disk display normally in 7.2.7 Version.

Thank you.

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Accepted answers

andris

It is very likely that the current DQP on the NetApp Support Site has already purged the very old (EOS) drives. You would almost need to find an "old" DQP drive from 3-4 years ago help with that specific drive string (you can see if the file includes an entry for it, now). Your best bet would be get the node to 7.3.7Px. You're not even in a supported configuration with the HA nodes being on completely different ONTAP versions.

All comments

akiendl

there is a number of drives that require a minimum ontap version. Especially 7.2.x is very old almost 15 years. So you really should use the latest 7.3.7 release to make it workable.

wuijolskd

Thank you for your answer.

However, the label on the back of the disk indicates that the Minimum OS is 7.2.4 Version.

I'm going to use it at a higher version than 7.3.7 version, but I want to fix that condition.

Is there any way?

darb0505

You could look at updating your Disk Qualification package (DQP) to see if that helps with showing the NetApp Model of the disk drives rather than the drive manufacturer

DQP link: https://mysupport.netapp.com/site/downloads/firmware/disk-drive-firmware/download/DISKQUAL/ALL/qual_devices.zip

Let us know if that does not help.

Thanks,

Brad

wuijolskd

Thank you for your answer.

However, the Disk Qualification Package (QDP) you mentioned has already been installed. All other disks display normally, but certain X298 disks display like that.

Some X298 disks do not look like that.

Is there any other way?

liuh

The reason may be that the disk is not a netapp disk, so the storage device does not recognize the disk model. You are advised to replace the disk with a netapp disk. The version of ontap on nodes may be inconsistent. You are advised to upgrade to the same version.