Hi
this is the error
Solutions Enabler's SMI-S has a management portal:
https://.....:5989/ecomconfig
the default credentials are administrator / #1Password
Test that in a browser. The user accounts are local to the SMI-S service, so I strongly suggest not changing those unless you know someone has manually changed the default credentials
You have your collector configured to use a netcnfg alias that is not defined in the netcnfg file in the Solutions Enabler installation.
Lets take a step back, and discuss a few concepts:
Solutions Enabler manages Symmetrix arrays by having a number of small "gatekeeper" volumes provisioned to them = SE has physical connectivity to the Symmetrix array via FC/iSCSI volumes
Solutions Enabler supports client/server mode, where you can have Solutions Enabler (client) speak to another Solutions Enabler (server) to manage arrays - it is this topology that the majority of CI users will use.
In Client/Server mode, you need to have the netcnfg file edited to define aliases for the various remote SE "servers" you want to access.
In CI, you need to define a valid netcnfg alias that will match one of those aliases set in the "Service Name" field, or, you need to not use "REMOTE" or "REMOTE_CACHED" in the advanced option "Connection Caching" - but that leaves "LOCAL" as the only connection mode, which requires your CI AU to have those gatekeeper volumes presented to it from 1 or more Symms.
Thx
so this is symcli installed on windows
We did look at netcnfg file , and also selected local
I think we dont know what user and passwd to give in advanced options
symcli is installed locally and AU is also on the same machine,.
I am asking a lot but can you join the customer call please.
Usernames and passwords are only relevant for performance, which will only be attempted if inventory is successful - it is a bit early to worry about that stuff.
It looks like this collector succeeded for inventory at 1:01pm EST - do you now see some number of Symmetrix arrays in the Devices section of the collector page?
If inventory is successful, we can contemplate performance.
The performance collection needs to work against a Solutions Enabler installation that has the SMI-S service/functionality, aka ECOM installed - this is NOT necessarily installed by default on Solutions Enabler servers.
~6 minutes ago, I see a collector failed to speak to SMI-S - the collector is configured to speak to an IP address whose last octet is 40. It looks like that server may NOT have SMI-S installed or running - CI is getting a TCP Connection Refused when attempting to initiate a TCP connection to https://......40:5989
Does that ...40 server have a "ECOM" service/daemon running?
Good point, I don't think ECOM daemon is running on windows server, ends with .40 address.
So it is able to run the inventory now. Under ADMIN tab of CI I don't see anything red and I can see Symmetrix ID. AU and data collectors both show discovered and I also see Inventory completed.
But still it is not collecting performance data because when we give Test connection , it says Performance: Failed login.
Let me ask storage admin to check ECOM. Thx
