I have Netapp FAS8300 with 3 DS224C with 60 disk, I added 2 additional DS224C with 48 disk. Current Configuration : 2 Node Netapp FAS8300 Ontap 9.9.1 3 DS224C disk shelf ( Total 60 disk each disk 1.8 TB) shelf is (01,02,03) Addition : 2 DS224C disk shelf ( Total 48 disk each disk 1.2 TB) All cable connectivity showing green, disk self show in Ontap GUI and CLI with new shelf id (04 &05). Issue: * Not able to create new aggregrate. * New added disk shelf Disk show broken/fail in ontap gui and cli. (disk not assign to any node) * Try to unfail disk command , error received “ disk unfail fail reason : “ disk not exist”. We have checked all disk shelf cable and connectivity using cli, all disk shelf cable and connectivity show connected.

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All Disk Show Fail in Newly Added DS224C in FAS8300

Niraj

I have Netapp FAS8300 with 3 DS224C with 60 disk, I added 2 additional DS224C with 48 disk.

Current Configuration :

2 Node Netapp FAS8300 Ontap 9.9.1

3 DS224C disk shelf ( Total 60 disk each disk 1.8 TB) shelf is (01,02,03)

Addition :

2 DS224C disk shelf ( Total 48 disk each disk 1.2 TB)

All cable connectivity showing green, disk self show in Ontap GUI and CLI with new shelf id (04 &05).

Issue:

Not able to create new aggregrate.
New added disk shelf Disk show broken/fail in ontap gui and cli. (disk not assign to any node)
Try to unfail disk command , error received “ disk unfail fail reason : “ disk not exist”.

We have checked all disk shelf cable and connectivity using cli, all disk shelf cable and connectivity show connected.

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Accepted answers

TMACMD

I am pretty sure I know this one…

you are mixing self encrypting drives with standard drives. The behavior you explain is what I’ve seen when a customer ordered regular disks and tried to add to a system with self encrypting drives.

you cannot mix on the same ha pair.

All comments

SpindleNinja

Kinda odd... Were this new shelves or repurposed?

Niraj

New DS224C disk shelf..

SpindleNinja

Can you post the output of sysconfig for one of the nodes?

Cluster::> run -node node01 -command sysconfig -a

TMACMD

I am pretty sure I know this one…

you cannot mix on the same ha pair.

SpindleNinja

I've seen them just not show up at all before in that situation. ONTAP just showed an empty shelf. But, that's what I was getting at when I asked for the sysconfig output. Check the disk model #

Niraj

I have attached command output file...

sysconfig_output_dr_storage.txt

SpindleNinja

looks like a drive encryption mis-match - I checked via HWU.

X427 - FIPS 140-2 Level 2, NSE
X342 - No

You cannot mix NSE and non-NSE in the same HA Pair.

Niraj

Thank for all support , Issue is resolved ...